AT&T Store

Austin jumped in immediately and was very helpful. He worked tirelessly trying to get my new phone updated, and was finally successful. Thanks
Mar 20th, 2024

Best location at a really easy location. The staff are very relaxed and helpful.
Oct 30th, 2023

Gabriel was awesome and helpful to everyone in the store.
Oct 16th, 2023

Came here at 11:00 on a Saturday and they were not open
Aug 29th, 2023

After being loyal for over 4 years paying bunch of money every month, I came to this store hoping that Ill get a real and helpful treatment that could result to a positive solution to my problem of getting highly charged more then the usual, I got faced to a lady who was there, She didnt even let me finish explaining to her my concerns why Im here, i got surprised by her ordering me STOP, LISTEN, and she keeps repeating it, she said shes the owner of the store, she was having a bad attitude very rude attitude towards me, the way she was that morning it has nothing to do with a real customer service from the real hospitality, and AT$T customer doesnt not deserve to have that type of employee serving them, cause because of us, AT&T standing up to where shes right now, and without us AT&T is nothing, I highly recommend from the high management of AT&T to recheck the staff once again and make sure to put out for us a highly trained staff that will treat us good and presenting the brand accordingly Cause we all work on hospitality and we all know whats means, but the service was provided that morning in that store has nothing to do with a respectful customer service And the guy was with her that morning he was just watching Store address: 353 fresh pond Pkwy Cambridge MA 02138 I hope someone will take action about this matter cause is really serious.
Mar 13th, 2024