Boston, MA Tool Store

The team's approachability, seamless collaboration, and swift procurement of the necessary part were deeply appreciated and I'm grateful for their kindness and assistance ... more

I called store in advance to see if they sold roller shades which they did when I arrieved I was told that the employee who was the only one who is experienced in cutting ... more

Always friendly and super helpful team!

Great variety of products

Always greeted by friendly faces eager to assist in any capacity. Constantly going above and beyond for their neighbors and clientele. They always have insider informatio ... more

Very good. Strong and great prices. Some things can be better, but the way it I recommend.

Was almost killed when one of there trucks sped through an intersection without stopping.

If you want to play hide and go seek with a Home Depot employee- then this is the location for you. But if you have actual things you need to get done in a timely manner ... more

Carpetbaggers!!...a poor mans Grainger...overpriced and nothing is ever in stock....everything is the next day....Go back to Conn. or NJ or wherever you came from

I came into the store and I did not know what color paint I wanted or how to use any tools and the attendees were very helpful and assisting me with everything that I nee ... more

Always helpful

Plenty of help but nobody says a word to you not even hello. Parking is horrible, prices are high and the worst thing about True Value things don't last

I wish every store had customer service like Charles Street Supply. They are always so helpful from the first step you take in the door.

Great staff

I love going to this place it reminds me of the hardware stores when I was a little kid back in the '70s hardwood floors the honor system and always a friendly attitude a ... more

The customer service is excellent. However, the prices are on higher side.

This is my new masonry supplier. They have everything & great people

Unhelpful staff, rude, petulant