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      Raffles Boston

      ( 58 Reviews )

      Raffles Boston
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      Chamber Rating

      4.1 - (58 reviews)
      37
      8
      4
      1
      8
      Read Our 58 Reviews

      Chamber Rating

      4.1 - (58 reviews)
      37
      8
      4
      1
      8
      › ‹
      • Sandrine Rossi


        Apr 6th, 2024

      • Jeff Plotkin


        Apr 6th, 2024

      • Soledad Tamariz-Martel

        The air conditioning is somewhat noisy, although the room is very well decorated and pleasant. The service is pleasant, although a little cloying, and the location is very good for getting to the most central places in Boston. The restaurant is nice, small and I think the Portuguese style is not the best they have.
        Mar 18th, 2024

      • Stephanie Samaha


        Mar 16th, 2024

      • J E

        Rooms are great. I appreciate that the suites have a powder room (which the suites at the Four Seasons do not). The hotel is exceptionally clean and well-appointed. Having a butler is lovely. We have stayed in hotels with butler services previously (St Regis/Ritz), and despite being new to NA, the butler service is on par with established hotels in NA. The valet team is excellent. As are the staff at the spa. Room service is dreadful. From not taking severe allergies seriously, to getting almost EVERY order wrong, to waiting extra time for their mistakes it actually ruined the experience. Get it togetherthis was a HUGE failure in my opinion. We will likely return as we didnt get to experience the restaurants and as much of Boston as we would have liked. I have much hope for the hotel, but I cannot at this time speak positively about any dining experiences.
        Mar 10th, 2024

      Read Our 58 Reviews

      About
      Raffles Boston

      Raffles Boston is located at 40 Trinity Pl in Boston, Massachusetts 02116. Raffles Boston can be contacted via phone at 617-351-8888 for pricing, hours and directions.

      Contact Info

      •   617-351-8888

      Questions & Answers

      Q What is the phone number for Raffles Boston?

      A The phone number for Raffles Boston is: 617-351-8888.

      Q Where is Raffles Boston located?

      A Raffles Boston is located at 40 Trinity Pl, Boston, MA 02116

      Q What is the internet address for Raffles Boston?

      A The website (URL) for Raffles Boston is: https://all.accor.com/hotel/B3X2/index.en.shtml?y_source=1_MTAwMzkwNTEyMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How is Raffles Boston rated?

      A Raffles Boston has a 4.1 Star Rating from 58 reviewers.

      Ratings and Reviews
      Raffles Boston

      Overall Rating

      Overall Rating
      ( 58 Reviews )
      37
      8
      4
      1
      8
      Write a Review

      Sandrine Rossi on Google

      image

      Business Response on Google Apr 8th, 2024
      Dear Sandrine,Thank you for the high marks from your recent visit to our hotel.We look forward to welcoming you back sooner rather than later!Best regards,Aileen HoangDirector of Quality

      Jeff Plotkin on Google

      image

      Business Response on Google Apr 8th, 2024
      Dear Jeff,Thank you for your high marks of our hotel from your recent visit.We look forward to welcoming you back soon!Best regards,Aileen HoangDirector of Quality

      Soledad Tamariz-Martel on Google

      image The air conditioning is somewhat noisy, although the room is very well decorated and pleasant. The service is pleasant, although a little cloying, and the location is very good for getting to the most central places in Boston. The restaurant is nice, small and I think the Portuguese style is not the best they have.

      Business Response on Google Mar 25th, 2024
      Dear Ms. Tamariz-Martel,Thank you for your high marks from visiting our hotel.We are glad to learn that you enjoyed a pleasant stay, particularly noting service and decor.We look forward to your return in continuing to experience Raffles Boston!Best regards,Aileen HoangDirector of Quality

      Stephanie Samaha on Google

      image

      Business Response on Google Mar 20th, 2024
      Dear Ms. Samaha,Thank you for your high rating from the recent visit to our hotel!We look forward to welcoming you back!Best regards,Aileen HoangDirector of Quality

      J E on Google

      image Rooms are great. I appreciate that the suites have a powder room (which the suites at the Four Seasons do not). The hotel is exceptionally clean and well-appointed. Having a butler is lovely. We have stayed in hotels with butler services previously (St Regis/Ritz), and despite being new to NA, the butler service is on par with established hotels in NA.
      The valet team is excellent. As are the staff at the spa.
      Room service is dreadful. From not taking severe allergies seriously, to getting almost EVERY order wrong, to waiting extra time for their mistakes it actually ruined the experience. Get it togetherthis was a HUGE failure in my opinion.
      We will likely return as we didnt get to experience the restaurants and as much of Boston as we would have liked. I have much hope for the hotel, but I cannot at this time speak positively about any dining experiences.

      Business Response on Google Mar 20th, 2024
      Dear J E,Thank you for your time in sharing feedback from your recent visit to our hotel.We are glad that our Butler, Spa, and Valet teams delivered excellent services. At the same time, I am very sorry to learn that we failed to meet your expectations with our Private Dining, and I sincerely apologize for the inconvenience that deterred a wonderful stay. May I invite you to contact me directly at [email protected] to further discuss details.We look forward to an opportunity to better serve you upon your return to Raffles Boston.Best regards,Aileen HoangDirector of Quality
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      Overall Rating

      Overall Rating
      ( 58 Reviews )
      37
      8
      4
      1
      8

      Write a Review

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