Silver Spring, MD Mortgage Lender

Great staff

It is almost impossible to get someone on the phone at your local branch to ask a simple question/clarification. Even worse is we have to keep on listening to their annoy ... more

Some of their customer service reps need a little training. One of them was so unprofessional. You can clearly hear how miserable her life is because thats how she talks ... more

I have been banking with United Bank since 2012. On September 8, 2023 I experienced the most disgusting customer service I have ever experienced in my life. I went to th ... more

Our branch helped us with a banking fraud issue. They were quick, decisive and very easy to work with.

IF you are looking for a trusted Loan Officer, Eric Hutchison of Paramount Residential Mortgage Group is the right guy. He is very passionate about his job. Although, I h ... more

Jeanne is a great person to work with, but has extremely poor service. The amount of time going through documents and paperwork that was continuously lost or misplaced, p ... more

I had the pleasure of knowing Ali as my CPA. I was introduced to Ali through a mutual friend who had recommended me that Ali is your guy who will take good care of you. I ... more

Chris and his team were exceptional at explaining different parts of the lending process for our first home purchase. The whole process was extremely efficient and every ... more

I have worked with Alcova for many years. Would highly recommend working with Roya! She’s the best.

We worked with Travis to refinance a load. He was incredibly helpful in explaining to us what options we had and made the process very smooth. In addition to making the p ... more

I can only say great things about working with Sharee. She has been so helpful every step of the way buying our house. Would highly recommend to anyone. She makes herself ... more

Wonderful agents and management! Convenient location

Don't get banking with this bank or at this location these works are evil and they don't have your best interest They had stole my child's check which was a government ch ... more

We consistently receive excellent and advice and service from the staff at the Layhill branch. We highly recommend them.

Travis was wonderful to work with- excellent at explaining to us what we needed to know throughout the mortgage process and answering our questions. He also offered the b ... more

You get no support or coaching as a new agent. If you are a new agent stay away from this office.

They should clearly chose their agents more wisely! Personally, I wouldn't want to be disrespected or risk my life while seeing a house.

I get spam emails almost every day from this company