Gold's Gym - Rockville (Wintergreen)

The manager here is very energetic and he channeled that proactively when he took care of a billing issue with my membership.
Apr 5th, 2024

Very reliable, helpful and friendly staff.
Mar 6th, 2024

Feb 25th, 2024

Jan 20th, 2024

I had been a member for over a year, and my overall experience was satisfactory until yesterday. While intending to perform deadlifts, I noticed both platforms were occupied, so I proceeded to do the exercise off the platform. During my workout, a front desk staff member approached me before I could finish my set, mentioning concerns about the perceived loudness of the noise. I explained that deadlifts naturally involve some noise and reminded them that the gym isn't a library. Despite my explanation, the staff member insisted I either reduce the noise or wait for an available platform. Consequently, I had to wait an additional hour for a platform to become available, disrupting my workout. Upon contacting the manager, I was informed that dropping weights on the gym floor not only damages the floor but also the plates and barbells, which are expensive to replace. While I understand the concern for equipment, I felt disappointed with the response and found it challenging to believe that the manager might not fully grasp the gym experience. As a result of this experience, I've decided to cancel my membership, and I would hesitate to recommend the gym to others.
Jan 31st, 2024