UPS Customer Center

I keep getting messages from UPS saying to schedule my package delivery, after going through all of that, then they ask me for $1.95 to cover the rest of the postage
Apr 5th, 2024

Best UPS in the state
Mar 24th, 2024

Edit: the response from UPS was to direct message them on a social media platform. Not the website they made me sign up for to file a claim, not the useless service number that disconnects after telling me the package is on hold for a bad address (fyi after posting this my auto subscription of cat food got delivered to the same address no problem, original package is just in the wind). So thanks UPS, I was glad that instead of the two other service points I had to deal with your tip was to go on a neat scavenger hunt through social media! Keep the package, it's clear that you don't understand customer service or just feel like you don't care. I cannot stress enough about how terrible your handling is and how I would rather have dog sleds in charge of packages before id let you handle another box. I've had thousands of packages delivered to my house and suddenly I'm seeing a package on hold because the street address is unknown; the address is the same one we received other UPS shipments too. Thankfully the automated phone system tells me nothing and hangs up after telling me nothing. I've cancelled my prime membership and will literally do anything possible to get the word out about how bad this service has been and how I would rather walk to a store 30 miles away than trust UPS to manage the delivery. A wildly disappointing experience with this company.
Feb 22nd, 2024

never open when I go there.
Jan 4th, 2024

Hours at Brewer are inconvenientUPS repeatedly changes my address on my packages to a nonexistent address, which delays my delivery for up to 10 days at times. I prefer Fed Ex and the postal service and would not shed a tear if UPS closes its doors
Dec 28th, 2023