West Monroe, LA Hotel

Great service and friendly staff

This is the best hotel ever. Even though theres construction going on and theyre making it better everybody went out of their way to make me feel comfortable. The breakfa ... more

Great hotel.

Alinas was very friendly and had room keys and paperwork ready for us quick thanks for helping Walkability: Can walk to a couple restaurants nearby Food & drinks: Availab ... more

I love Hilton brand, however this specific location I was not impressed. The room was cleanish. The bathroom fan didnt work. The water was brown and slimy feeling. The to ... more

I was so concerned at first with so many hotels in this area having such bad reviews. but Austin Was superb very Friendly. Check in was easy, room clean floors an bathr ... more

DO NOT STAY HERE!!!! The smell of gas reeks throughout the entire facility, it was so strong in the lobby that we were lightheaded walking in, but thought maybe the room ... more

Krissy was very sweet and fast at check in. Sylvia and Vanessa helped me with all my needs. Lynden was so helpful with all my questions. The location is great.

Ok first off the whole place smelled like WEED!! Big time!!! And then our floor smelled like someone was cooking a smelly fish that would make you gag!!! The rooms are s ... more

Chiquita is PHENOMENAL!! give her a raise!

Extremely rude... basically stole my money! Paid for 2 nights, only stayed 1 night. They wouldn't refund me for the second night and when I raised a stink about it, they ... more

Service is great rooms are excellent and great location for food and what I do

As a retired veteran, this is my first time experiencing such unprofessional customer service in Monroe. The understaffing issue is apparent, with the manager casually si ... more

I was sadly surprised by the condition of the hotel, floors were stained, it smelled. The bed was good the traffic noise level was not. Hot breakfast was aweful, luke war ... more

I was a little concerned when I saw that they wanted a CASH deposit. But though the Rooms are in disrepair and have a strong cleaner fragrance, it was decent for the pri ... more

Nice. Quiet place. Close to antique alley and other must sees!

The positive is that it was a place to sleep and we had a dog. The place was dirty. I thought I saw a maid cart and wanted to clean the room. Did not sleep on sheets or t ... more

Well the hotel probably is good but a few things bother me the paint on selling looks stupid in room 326 instead painting the whole selling they actually painted just par ... more