Chase Bank

Was helped by a very nice young lady named Rachel. She really went above and beyond.
Mar 23rd, 2024

This location is my main financial institution because of the family I've created there. The people there are so friendly and helpful all the time.
Mar 21st, 2024

Does not answer the phone
Feb 21st, 2024

Terrible customer service and professionalism. Both outside ATMs are down, and there was no acknowledgment or apology about that when I walked in. Then, I watched an older man come in who wanted to talk to someone about a problem he was having with zelle, and they told him needed to call the 800 number or it would be 3 hours before he could get an appointment here and blah blah blah. He had already called the number. They never said anything like, "I understand you want to talk to a human, and understand that it's frustrating..." Just called security over and made it sound like it would take forever and be impossible for him to get help here until he left. Shameful.
Dec 16th, 2023

I am not satisfied at all, I do not like the staff, customer satisfaction is very bad, care is zero.
Dec 12th, 2023