Lake Charles, LA Loan Agency

Very friendly and helpful! Thank you ladies

Morgan was so awesome and Very soft spoken detailed and very professional! Shes always a pleasure to get help with my loan needs!

Very nice and friendly

Fast Friendly Service and Great customer service will highly recommend yall give them a try

Almost as fiya as this pic of real life as we speak.

Great customer service. Friendly and fast!!

Worst bank in the State! They lie and laugh at there costumes and screw you all around your banking needs. I have never had such problems with a bank. I felt like I had g ... more

Worst bank in the State! They lie and laugh at there costumes and screw you all around your banking needs. I have never had such problems with a bank. I felt like I had g ... more

Good service,,outstanding

Slowest bank in town... every day ..no matter what time ... they would rather chat amongst themselves than take care of customers ..

Very professional and very helpful

This bank tried charging $30+ dollars to cash one of their own checks, how is that even legal. What a joke, so much for banking local. Smh

When buying a home, we shopped around for our home loan like most people do. Even before there was commitment from our end, Ben Leblanc at Pemberton took the time to run ... more

Very friendly and fast ! They treat you like family ! But you better pay they money

Watch out! Customer service actively tries to block assistance. Company refuses to update contact information and didn't pay taxes for our loan. The lawyers recommendatio ... more

April Melancon was very professional!

Wonderful staff! The store manager Crystal is a breath of fresh air! So helpful & very understanding! Would go here any day.

Very friendly. Understanding of your situation

They let me rent a laptop while I was on holiday. Thank you.

Nice and clean

Very nice and friendly

Nora is amazing!

T was excellent and so personable!! Ill definitely be back!

Annika was amazing and super sweet!!!

Staff are very professional and welcoming

This branch is great. They have friendly staff and the best customer service i have had at a bank period. They are also pretty fast, wait time is minimal if at all.

I went here twice I had my check sub on my phone she had me go to get a paper copy when I returned she say the cant do any loans do to they closing in 20 mins this is the ... more

Love this place... Super easy to work with.... Always friendly!!!!

They were quite nice, friendly and professional

Oh my goodness. Very nice people. I never had a company so nice over the phone: very sweet. Come through here!

This location has always treated me with the utmost professionalism, kindness and respect. I was in a pinch and able to get a loan within an hour. The process was quick. ... more

Great ppl working there .. friendly and helpful

Great organization! Very knowledgeable.

Awesome lady! Thanks Ms. Felicia!

If I could give a zero star rating I would. Why do you charge me $7 to cash a check from your bank when I do not have an account at your business. That definitely does ... more

Excellent service and very pleasant, up beat and happy employees.

I love everyone at the center. They are all very very nice all the time and I will always come here if I need anything.

Everyone is nice but it should be against the law to charge $800.00 interest on a $1000.00 loan.

Outstanding place to do business. Fast and over the top customer service. Went on my lunch break. In and out within 14 minutes