Standard Mortgage Corporation

Joseph Paul Clifton _{on Google}

Aug 15th, 2022

Watch out!
Customer service actively tries to block assistance.
Company refuses to update contact information and didn't pay taxes for our loan. The lawyers recommendation is to refinance, which is too expensive! Not to mention the terrible website and difficulty even making payments!
Do everything you can to use a different lender!

leah white _{on Google}

Jul 10th, 2020

My home flooded recently and I needed Standard Mortgage to endorse my FEMA check. I called customer service for 5 days and never spoke to a person. I left multiple messages and/or stayed on hold up to an hour. No one ever answered or responded. I finally selected the new loan option and Tricia Mier answered. I told her I had an existing loan but the customer service department was not responding. She solved my problem within 30 minutes. She was polite, professional and caring. She recognized that I had flooded and needed some help. Standard Mortgage needs to promote Tricia to President and correct their terrible customer service problems.

Ilse Bischoff _{on Google}

Apr 11th, 2020

Tricia Mire was great to work with and kept me informed every step of the way. She knows her stuff! We did run into a snag with the underwriter right before closing and she worked hard to remedy the issue. We closed on schedule and on time with no surprises! I highly recommend working with Tricia and Standard Mortgage!

John Henton III _{on Google}

Feb 20th, 2020

Tricia at Standard Mortgage did a fantastic job during our recent transaction of selling and buying a home. The problem we have is with the person and or people in charge of the loan documents. They were screwed up in more ways than one should be allowed. Even long after the closing we are still dealing with a major challenge. And then to be told sorry we feel bad, is no conciliation. Again, Mrs. Tricia is wonderful.