Hours

Saturday:
8:00 AM - 3:00 PM
Sunday:
10:00 AM - 3:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM

Chamber Rating

Verified Member
3.7 - (59 reviews)
34
4
2
5
14

About
The UPS Store

The UPS Store #5648 in Covington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On Hwy 21 Across From Winn Dixie And Five Guy's.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (985) 875-0900.


Q Where is The UPS Store located?

A The UPS Store is located at 70380 Hwy 21, Ste 2, Covington, Louisiana 70433


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/la/covington/70380-hwy-21?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Saturday: 8:00 AM - 3:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.7 Star Rating from 59 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 59 Reviews )
34
4
2
5
14
Write a Review

sarah mason It's my actual name on Google

image Some of the rudest employees ever!

Business Response on Google Feb 10th, 2024
Hello Sarah Mason, we are sorry to hear about your negative experience. We strive to provide the best possible service to our customers and are deeply sorry that we fell short of that goal in your case. We take all customer feedback seriously and will be taking steps to address the issue and ensure that all of our staff are providing the level of service and respect that our customers deserve.

Bailey on Google

image Just came into the store super, super, super last minutes before closing with a huge box of Amazon returns (Im not usually that person!!!). It was legitimately my last chance to return it before going out of town for a month for a global health trip. Most people would be frustrated by this last minute person showing up with a ton of stuff (I would!) and I felt terrible.
Keziah (sorry if I butchered the spelling) didnt even have to hear my petty excuses. He didnt bat an eye when I walked in, and took it with absolute grace while juggling my return with a few other customers. He was extremely polite, efficient, and just pleasant to interact with. He made what should have been a bad experience absolutely simple and easy. Very impressed with this store and you are very lucky to have such a good employee representing your storefront!

Business Response on Google Feb 25th, 2024
Hello Bailey, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.

David Ducote on Google

image UPS sent my wife a return label saying that it could be printed at the store. When we got there, we were told we has to pay $1.04 to print it. Then we needed some tape to close up one end of the box and were told they could give us one piece. Customer service at it's poorest. Sad

Business Response on Google Feb 28th, 2024
We are genuinely sorry, David Ducote, for any frustration with our pricing and the service you experienced from our team. We understand it can be challenging when unexpected costs arise, and we empathize with your concerns. Please know that our pricing is based on the high-quality materials, expert labor, and overhead expenses necessary to deliver exceptional products and services to our customers.We appreciate your feedback and would be happy to explore alternative options that better suit your needs. We aim to provide you with a top-notch experience that exceeds your expectations, and we hope to have the opportunity to demonstrate this to you in the future.

Ethan Youmans (Alfo) on Google

image Closest store and fair pricing, also workers are quick

Business Response on Google Jan 13th, 2024
Dear Ethan Youmans (Alfo), we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

Bridgett Haggstrom on Google

image I went to ship a custom made 18 umbrella and was told the price would be $130! I couldnt believe it. I was told it was due to the size but that still seemed ridiculous. I took that same umbrella to the post office and paid a little over $20! I kid you not! Please resreach before paying these outrageous prices.

Business Response on Google Dec 12th, 2023
Hello, The UPS Store locations are independently owned and operated by franchisees of The UPS Store, Inc. (although one or more may be company owned). Pricing, services, and hours of operation vary by location. To find out the price for a specific product or service (e.g., retail cost for packing/moving boxes, cost for a mailbox, fees for packing services, graphic design costs, freight estimates, etc.), please get in touch with us (e.g., Store phone number). You can estimate shipping costs online (e.g., https://www.theupsstore.com/tools/estimate-shipping-cost/index)to see prices for the different UPSĀ® shipping options.Thank you for sharing your feedback. We hope you visit us again soon.

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Overall Rating

Overall Rating
( 59 Reviews )
34
4
2
5
14

Write a Review

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