Chase Bank

Mar 30th, 2024

They have been a help a lot love this bank very much Gloriaswitch chase bank so recommend to go there
Jun 12th, 2023

I sent money to a friend And for some reason Chase thought it was fraud so they called me to make me identify myself which I did and they decide to block my account during the night. Which wouldnt be bad if you could actually call somebody and get it unblocked but they decided to reduce their hours and no one is available to unlock my card so Im on the side of the road with no gasoline no food and nothing to drink and chase is in the bed sleeping well
Feb 16th, 2023

Horrible bank my card as been declining for two months only at Walmart I call them to advised them they told me I had to talk to fraud call fraud he telling me he cleared it for me to use it and it wasnt working he tried 4 times this is so inconvenient and embarrassing I will be changing banks in a few days Im fed up plus my work checks they didnt want to cash it I was advised I had to deposit it and wait 24 hours
Dec 17th, 2021

Hands down the absolute worst chase branch in Louisiana Been in there 5 times in the last five years and always walk out without being helped. They make up rules to charge extra fees or are too lazy because its an hour before quitting time to open a new account. I drive to the branch in downtown Lafayette and tell them what the Carencro branch has told me and they are dumbfounded saying theyve never heard of the things Im been told in Carencro. The downtown branch has a very friendly staff and takes care of all their Chase customers in a timely manner. Forgot to mention they will not answer their phone line in Carencro. When I contacted the branch manager on the phone issue he rudely blew me off stating they are too busy to answer their phone. I will NEVER visit this branch again. Beware the staff and management SUCK and couldnt care less about Chase customers
Sep 16th, 2023