Fidelity Bank

David Caballero _{on Google}

Feb 8th, 2022

I have my mortgage with Fidelity Bank and had the misfortune of experiencing a flood in my house. I handled all of the repairs myself and dreaded having to deal with the bank to get the insurance check endorsed. I went to the Corporate boulevard location of Fidelity Bank and was greeted by Rebecca Stolier. She was very helpful and explained the process to me. I left the bank with the bulk of my money being reimbursed. All I had to do was email photos of the repairs and I drove back to the bank and picked up the balance of my funds. The people in the recovery department were also extremely prompt ( I did not get any names ).
When I returned to pick up my final check Rebecca had it ready for me in a few minutes. She was super helpful, knowledgeable and friendly. A true pleasure to deal with!

Lameika Washington _{on Google}

Aug 26th, 2021

Excellent customer service at the Corporate Blvd location! Ebone was very helpful in my time of need. She took time to look into a matter for me and made sure that the concern I had was resolved as quickly as possible. Arrived to drive through and Rebecca made sure to handle my transaction personally and saw to our need being finalized. These 2 ladies are phenomenal. professional and a big reason why we chose FIDELITY! Glad to be part of the P.O.W.E.R !

Jason Bobby _{on Google}

Jan 4th, 2021

Excellent phone conversation with staff.

Lakeisha Anderson _{on Google}

Jun 7th, 2019

Great service Stephen and the young lady were outstanding they couldnt find out why my application didnt go thur. It was fixed ASAP. Thanks guys, my first time their. So I know great service will be their