Capital One Bank

Taylor Otken _{on Google}

Apr 2nd, 2024

Came to this branch for a cashier's check a few months back. Customer service was fast and the workers were so sweet. Keante was SO sweet with my daughter chatting about crystals while I filled out my form. Love coming here!

Tiffany Magee _{on Google}

Feb 17th, 2024

I SERIOUSLY wish I can give a -5 star, but unfortunately I had to give a 1 star, reason why, the customer service SUCK, I was in a dilemma and I asked a question of why the bank doesn't do the temporary cards anymore, " oh we just don't do that anymore, so I told her my card comes in on the 8, but my bills are due on the 1st and is there anyway you can help cuz I really need my credit card and other bills to pay.."well if you have another card or another way that you can pay"..no apology , no going the extra mile to really see what she can/could do, I called the 800 number and he apologized and gave me 2 options and I pick the 2nd option and he's sending my card within 2 to 3 business days so I can pay my bills on time and I told him about my LOCAL branch and that the customer service SUCKS and that he is the real MVP and I thanked him soo much for his help and taking the time out for his help, get it together Siegen Ln. branch, and I hope you read this review I left and thanks for not helping me, I totally appreciate it