Enterprise Rent-A-Car

Enterprise Rent-A-Car
Yext Power Listing.

Hours

Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.0 - (195 reviews)
122
22
14
5
32
Read Our 195 Reviews

Chamber Rating

Verified Member
4.0 - (195 reviews)
122
22
14
5
32
  • Ambika Bhujel

    I meet Parker here he is really friendly he explain so kindly I really like the way he explain abt everything.
    Mar 6th, 2024

  • Steven Damron

    I am a new customer to enterprise. I came to this location to pick up my rental car but was told I need to pay 300.00$ deposit which was never told to me. I called customer service and I told them I need to rent a economical car for 3 days and they told me it will cost me approx 179.00$ for 3 days. So I made the appointment and when I got to this location to pick up the car I was told 300.00$ deposit and about 249.00$ for 3 days. Wow. Red flag. So I started asking questions and was upset that the price was much higher. Well the girl there whose name is Jax was yelling at me and she said are you belittling me? Are patronizing me? Really mean. I wasn't at all. I never talked mean in any way. Even the new employee was really shocked. I asked for a area manager to call meso I'm waiting for the call so I can explain in more detail. This is not the half of it all. After reading the previous reviews they have a history of very poor customer service and very rude employees. Seems like it just goes on and on. 2-20-2024 In response to your response. I have called multiple times and complained about my situation and they said that someone would be calling me but never has. I also sent the info that they requested by email that they responded and gave to me. They still have not called and made things right with me. They act concerned but they demonstrated otherwise. Shameful. They might call me now? Lol they have a history of complaints. Buyer Beware.
    Mar 5th, 2024

  • Emma Hazely

    I love the new office on Richmond Rd Marcus is the best give him a ten Matt is wonderful too will be back
    Jan 9th, 2024

  • Jamarko Hocker


    Dec 27th, 2023

  • A.J. Bramble

    Best service and the best people. I work with them all the time.
    Dec 13th, 2023

Read Our 195 Reviews

About
Enterprise Rent-A-Car

Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Lexington. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.

Contact Info

Services

  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental
  • Airport Pick Up

Brands

  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental

Languages

  • English

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for Enterprise Rent-A-Car?

A The phone number for Enterprise Rent-A-Car is: (859) 269-9149.


Q Where is Enterprise Rent-A-Car located?

A Enterprise Rent-A-Car is located at 121 Sand Lake Dr, Ste 130, Lexington, Kentucky 40515


Q What is the internet address for Enterprise Rent-A-Car?

A The website (URL) for Enterprise Rent-A-Car is: https://www.enterprise.com/en/car-rental-locations/us/ky/lexington-richmond-rd-5828.html?mcid=yext:245709


Q How big is Enterprise Rent-A-Car?

A Enterprise Rent-A-Car employs approximately 20+ people.


Q What days are Enterprise Rent-A-Car open?

A Enterprise Rent-A-Car is open:
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM


Q How is Enterprise Rent-A-Car rated?

A Enterprise Rent-A-Car has a 4.0 Star Rating from 195 reviewers.

Ratings and Reviews
Enterprise Rent-A-Car

Overall Rating

Overall Rating
( 195 Reviews )
122
22
14
5
32
Write a Review

Ambika Bhujel on Google

image I meet Parker here he is really friendly he explain so kindly I really like the way he explain abt everything.

Business Response on Google Feb 28th, 2024
Thank you for taking the time to let us know how Parker did. We hope you have a great day! - LP

Steven Damron on Google

image I am a new customer to enterprise. I came to this location to pick up my rental car but was told I need to pay 300.00$ deposit which was never told to me. I called customer service and I told them I need to rent a economical car for 3 days and they told me it will cost me approx 179.00$ for 3 days. So I made the appointment and when I got to this location to pick up the car I was told 300.00$ deposit and about 249.00$ for 3 days. Wow. Red flag. So I started asking questions and was upset that the price was much higher. Well the girl there whose name is Jax was yelling at me and she said are you belittling me? Are patronizing me? Really mean. I wasn't at all. I never talked mean in any way. Even the new employee was really shocked. I asked for a area manager to call meso I'm waiting for the call so I can explain in more detail. This is not the half of it all. After reading the previous reviews they have a history of very poor customer service and very rude employees.
Seems like it just goes on and on.
2-20-2024
In response to your response. I have called multiple times and complained about my situation and they said that someone would be calling me but never has. I also sent the info that they requested by email that they responded and gave to me. They still have not called and made things right with me. They act concerned but they demonstrated otherwise. Shameful. They might call me now? Lol they have a history of complaints. Buyer Beware.

Business Response on Google Feb 24th, 2024
Steven, we want our service to be the best around and would be happy to address the level of service you received. To do so, please email [email protected] with your contact information, reservation or rental agreement number and the details above. We look forward to hearing from you soon. Kind regards -ML

Emma Hazely on Google

image I love the new office on Richmond Rd Marcus is the best give him a ten Matt is wonderful too will be back

Business Response on Google Jan 6th, 2024
Emma, thank you for your kind review; we are happy to pass along your comments to Marcus, Matt, and the team here at Enterprise Rent-A-Car! We look forward to your next visit! Take care, Christina!

Jamarko Hocker on Google

image


A.J. Bramble on Google

image Best service and the best people. I work with them all the time.

Business Response on Google Dec 14th, 2023
A.j., thank you for your kind words and this wonderful review! Thank you! -Lynette

Load More Reviews

Overall Rating

Overall Rating
( 195 Reviews )
122
22
14
5
32

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Car Rental Agency Near Me in Lexington, KY

Avis Car Rental
1059 South Broadway
Lexington, KY 40504
(859) 281-1682
( 118 Reviews )
Hertz Car Rental - Lexington Bluegrass Field Airport
4000 Terminal Dr SUITE 105
Lexington, KY 40510
859-254-3496
( 130 Reviews )
Big Blue Rentals & Solutions
1045 Industry Rd
Lexington, KY 40505
859-539-1889
( 1 Reviews )
Budget Car Rental
1059 South Broadway
Lexington, KY 40504
(859) 281-1197
( 125 Reviews )
National Car Rental
4000 Terminal Dr, Ste 103
Lexington, Kentucky 40510
(844) 887-8401
( 163 Reviews )
Budget Car Rental
4000 Terminal Drive
Lexington, Kentucky 40510
(859) 246-1405
( 142 Reviews )
Avis Car Rental
1059 South Broadway
Lexington, KY 40504
(859) 281-1682
( 116 Reviews )
Alamo Rent A Car
4000 Terminal Dr, Ste 103
Lexington, Kentucky 40510
(833) 315-5903
( 57 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading