Enterprise Rent-A-Car
-
121 Sand Lake Dr
, Ste 130
Lexington, Kentucky 40515 - (859) 269-9149
- Website
Hours
Chamber Rating
-
Ambika Bhujel
I meet Parker here he is really friendly he explain so kindly I really like the way he explain abt everything.
Mar 6th, 2024 -
Steven Damron
I am a new customer to enterprise. I came to this location to pick up my rental car but was told I need to pay 300.00$ deposit which was never told to me. I called customer service and I told them I need to rent a economical car for 3 days and they told me it will cost me approx 179.00$ for 3 days. So I made the appointment and when I got to this location to pick up the car I was told 300.00$ deposit and about 249.00$ for 3 days. Wow. Red flag. So I started asking questions and was upset that the price was much higher. Well the girl there whose name is Jax was yelling at me and she said are you belittling me? Are patronizing me? Really mean. I wasn't at all. I never talked mean in any way. Even the new employee was really shocked. I asked for a area manager to call meso I'm waiting for the call so I can explain in more detail. This is not the half of it all. After reading the previous reviews they have a history of very poor customer service and very rude employees. Seems like it just goes on and on. 2-20-2024 In response to your response. I have called multiple times and complained about my situation and they said that someone would be calling me but never has. I also sent the info that they requested by email that they responded and gave to me. They still have not called and made things right with me. They act concerned but they demonstrated otherwise. Shameful. They might call me now? Lol they have a history of complaints. Buyer Beware.
Mar 5th, 2024 -
Emma Hazely
I love the new office on Richmond Rd Marcus is the best give him a ten Matt is wonderful too will be back
Jan 9th, 2024 -
Jamarko Hocker
Dec 27th, 2023 -
A.J. Bramble
Best service and the best people. I work with them all the time.
Dec 13th, 2023
About
Enterprise Rent-A-Car
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Lexington. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Services
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
- Airport Pick Up
Brands
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
Languages
- English
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Enterprise Rent-A-Car?
A The phone number for Enterprise Rent-A-Car is: (859) 269-9149.
Q Where is Enterprise Rent-A-Car located?
A Enterprise Rent-A-Car is located at 121 Sand Lake Dr, Ste 130, Lexington, Kentucky 40515
Q What is the internet address for Enterprise Rent-A-Car?
A The website (URL) for Enterprise Rent-A-Car is: https://www.enterprise.com/en/car-rental-locations/us/ky/lexington-richmond-rd-5828.html?mcid=yext:245709
Q How big is Enterprise Rent-A-Car?
A Enterprise Rent-A-Car employs approximately 20+ people.
Q What days are Enterprise Rent-A-Car open?
A Enterprise Rent-A-Car is open:
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Q How is Enterprise Rent-A-Car rated?
A Enterprise Rent-A-Car has a 4.0 Star Rating from 195 reviewers.
Hours
-
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Ratings and Reviews
Enterprise Rent-A-Car
Overall Rating
Overall Rating
( 195 Reviews )Ambika Bhujel on Google
I meet Parker here he is really friendly he explain so kindly I really like the way he explain abt everything.
Steven Damron on Google
I am a new customer to enterprise. I came to this location to pick up my rental car but was told I need to pay 300.00$ deposit which was never told to me. I called customer service and I told them I need to rent a economical car for 3 days and they told me it will cost me approx 179.00$ for 3 days. So I made the appointment and when I got to this location to pick up the car I was told 300.00$ deposit and about 249.00$ for 3 days. Wow. Red flag. So I started asking questions and was upset that the price was much higher. Well the girl there whose name is Jax was yelling at me and she said are you belittling me? Are patronizing me? Really mean. I wasn't at all. I never talked mean in any way. Even the new employee was really shocked. I asked for a area manager to call meso I'm waiting for the call so I can explain in more detail. This is not the half of it all. After reading the previous reviews they have a history of very poor customer service and very rude employees.
Seems like it just goes on and on.
2-20-2024
In response to your response. I have called multiple times and complained about my situation and they said that someone would be calling me but never has. I also sent the info that they requested by email that they responded and gave to me. They still have not called and made things right with me. They act concerned but they demonstrated otherwise. Shameful. They might call me now? Lol they have a history of complaints. Buyer Beware.
Emma Hazely on Google
I love the new office on Richmond Rd Marcus is the best give him a ten Matt is wonderful too will be back
Jamarko Hocker on Google
A.J. Bramble on Google
Best service and the best people. I work with them all the time.
Overall Rating
Overall Rating
( 195 Reviews )Write a Review
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