Hertz Car Rental - Lexington Bluegrass Field Airport

Hours

Thursday:
8:00 AM - 12:00 AM
Friday:
8:00 AM - 12:00 AM
Saturday:
8:00 AM - 12:00 AM
Sunday:
8:00 AM - 12:00 AM
Monday:
8:00 AM - 12:00 AM
Tuesday:
8:00 AM - 12:00 AM
Wednesday:
8:00 AM - 12:00 AM

Chamber Rating

3.5 - (130 reviews)
66
10
13
3
38
Read Our 130 Reviews

Chamber Rating

3.5 - (130 reviews)
66
10
13
3
38
  • Susan Flenniken


    Nov 6th, 2023

  • Sheri Alice O'Brian

    I was concerned after reading reviews but had a great experience. My flight landed after midnight. I called in advance to make sure I would be able to pick up my reserved car after hours. I had no issues picking up my car upon arrival even though my flight was even slightly delayed. Not sure why everyone else is having issues but for me it was like any other quick and simple car rental experience.
    Oct 20th, 2023

  • Lisa Bazzano

    The line here is always 10+ deep with only one person working the counter, usual wait to pick up/drop off is 30+ minutes EVERY SINGLE DAY. It's ridiculous that Hertz leadership does not care enough for their customers that they would keep enough staff that they could service their clients in a reasonable amount of time. The 5 other rental companies at Bluegrass Airport rarely have a line more than 2 or 3 people but they also have their counters properly staffed. Do NOT rent from HERTZ or Dollar Rent a car if your time is important when traveling.
    Oct 17th, 2023

  • Clau Anguiano

    Very friendly, generally good experience renting cars with Hertz but here, being a much smaller place, they have very good customer service. On one occasion I didn't reserve in time and it was Kentucky Derby week, and I couldn't find a car anywhere. Take your precaution!
    Sep 8th, 2023

  • Tim Heagarty


    Aug 21st, 2023

Read Our 130 Reviews

About
Hertz Car Rental - Lexington Bluegrass Field Airport

Hertz Car Rental - Lexington Bluegrass Field Airport is located at 4000 Terminal Dr SUITE 105 in Lexington, Kentucky 40510. Hertz Car Rental - Lexington Bluegrass Field Airport can be contacted via phone at 859-254-3496 for pricing, hours and directions.

Contact Info

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Hertz Car Rental - Lexington Bluegrass Field Airport?

A The phone number for Hertz Car Rental - Lexington Bluegrass Field Airport is: 859-254-3496.


Q Where is Hertz Car Rental - Lexington Bluegrass Field Airport located?

A Hertz Car Rental - Lexington Bluegrass Field Airport is located at 4000 Terminal Dr SUITE 105, Lexington, KY 40510


Q What is the internet address for Hertz Car Rental - Lexington Bluegrass Field Airport?

A The website (URL) for Hertz Car Rental - Lexington Bluegrass Field Airport is: https://www.hertz.com/us/en/location/unitedstates/kentucky/lexington/lext11?utm_campaign=gmb-Hertz-Car-Rental---Lexington-Bluegrass-Field-Airport-&utm_medium=gmb-websitelink&utm_source=Google


Q What days are Hertz Car Rental - Lexington Bluegrass Field Airport open?

A Hertz Car Rental - Lexington Bluegrass Field Airport is open:
Thursday: 8:00 AM - 12:00 AM
Friday: 8:00 AM - 12:00 AM
Saturday: 8:00 AM - 12:00 AM
Sunday: 8:00 AM - 12:00 AM
Monday: 8:00 AM - 12:00 AM
Tuesday: 8:00 AM - 12:00 AM
Wednesday: 8:00 AM - 12:00 AM


Q How is Hertz Car Rental - Lexington Bluegrass Field Airport rated?

A Hertz Car Rental - Lexington Bluegrass Field Airport has a 3.5 Star Rating from 130 reviewers.

Ratings and Reviews
Hertz Car Rental - Lexington Bluegrass Field Airport

Overall Rating

Overall Rating
( 130 Reviews )
66
10
13
3
38
Write a Review

Susan Flenniken on Google

image

Business Response on Google Oct 12th, 2023
Hello Susan, thank you for the five star review! We are so glad to hear that you had a great experience at our LEX Hertz rental office. We hope we can keep up the great service the next time you need a rental. We hope to see you soon! 🙂

Sheri Alice O'Brian on Google

image I was concerned after reading reviews but had a great experience. My flight landed after midnight. I called in advance to make sure I would be able to pick up my reserved car after hours. I had no issues picking up my car upon arrival even though my flight was even slightly delayed.
Not sure why everyone else is having issues but for me it was like any other quick and simple car rental experience.

Business Response on Google Oct 26th, 2023
Hello Sheri! Thank you so much for taking the time to leave us a review and providing us with such great feedback! We’re so glad to hear that you had a great experience with us at our Hertz Car Rental location and appreciate the 4 or 5-Star rating. Thank you for choosing Hertz and we hope to see you again soon!-Tracie

Lisa Bazzano on Google

image The line here is always 10+ deep with only one person working the counter, usual wait to pick up/drop off is 30+ minutes EVERY SINGLE DAY. It's ridiculous that Hertz leadership does not care enough for their customers that they would keep enough staff that they could service their clients in a reasonable amount of time. The 5 other rental companies at Bluegrass Airport rarely have a line more than 2 or 3 people but they also have their counters properly staffed. Do NOT rent from HERTZ or Dollar Rent a car if your time is important when traveling.

Business Response on Google Oct 21st, 2023
Hi, Lisa. We’re extremely sorry to read about your experience at our LEX Hertz Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Clau Anguiano on Google

image Very friendly, generally good experience renting cars with Hertz but here, being a much smaller place, they have very good customer service. On one occasion I didn't reserve in time and it was Kentucky Derby week, and I couldn't find a car anywhere. Take your precaution!

Business Response on Google Sep 3rd, 2023
Hello Clau! Thank you very much for taking the time to leave us a review and giving us such great feedback! We are very happy to know that you had a great experience with us at our LEX Hertz car rental location and we appreciate the 5-star rating. Thank you for choosing Hertz and we hope to see you again soon!

Tim Heagarty on Google

image

Business Response on Google Aug 17th, 2023
Hello Timpala, thank you for the five star review! We are so glad to hear that you had a great experience at our LEX Hertz rental office. We hope we can keep up the great service the next time you need a rental. We hope to see you soon! 🙂

Load More Reviews

Overall Rating

Overall Rating
( 130 Reviews )
66
10
13
3
38

Write a Review

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