Chase Bank

Karma Duff _{on Google}

Oct 15th, 2023

Chase employees at this location go to great lengths to make every banking experience difficult.

Julius Sontany _{on Google}

Apr 21st, 2023

Great staff there!

Paul Prater _{on Google}

Aug 20th, 2022

This is literally the worst branch I go to. Every time I have had to go inside (which I try to always use ATM for everything), the ladies stand around, talk to each other, one person is working and everyone else stands and watches. I waited 20 minutes and was the only customer in the bank. Sad!!

Melissa T. _{on Yelp}

Jun 1st, 2022

My debit card was stolen and my pin was used. I pressed charge against the person who looked over my should to get my pin. I was denied. The Chase representative told me to get a police report. I sent the police report in and it was still denied. I was told the police report did not matter, that I need a screen shot from the business. All this could have been avoid with the correct information giving to me. I am not satisfied with the way Chase handled this issue. My time was wasted! This is not the first time Chase has misled me. Chase is not a good bank. They have fee for everything. I will be looking for a new bank. DON'T BANK WITH CHASE

Martina Holzhauer _{on Google}

Dec 3rd, 2021

DO NOT BANK HERE. I wish I could give 0 stars. I had the most unbelievable unprofessional experience imaginable. I was told a check that I cashed from a very legitimate business was fraudulent. Strange but Ok. Then Im told that they have to close my account and I would never be allowed to use Chase again for my business. So I go to a different branch and thankfully they had reasonable people working off the Georgetown Rd location who solved the problem and re opened the account within 5 mins. Found out the problem was a simple clerical error. Unbelievable incompetence in the heart of Chevy Chase!