Kentucky Home Security & Automation

Wonderful service, great knowledgeable service techs, impressive follow up! Love the system & impressed with the level of customer service 100-% so far!

They came out in October and started a job, but never finished. I would call and email them a lot to see when the job will be completed. I felt like I was ghosted. Finall ... more

Will and Taylor provided great service!

Aaron came by today, changed out some locks, put on some new doorknobs on a new home I purchased. Great guy. Great price. Fast service, quality work. Can't recommend Lexi ... more

Beware of faulty equipment and no response from the owner. I am under contract with Medley & Sons, and here's my current scenario: Like most residents on Eastern Parkway, ... more

The same day I needed help with my office printer that refused to acknowledge a new toner, they sent a technician out! I am so thankful and the young man was kind and pr ... more

Its always a pleasure working with Chris Slagle. He reached out the day before to remind me of our scheduled appointment the next day, he was early for our scheduled appo ... more

Very professional and polite! Timing of calls after alarm triggers is fantastic as well! Edit to update: still such a fantastic customer service company. Huge shout out t ... more

As a long term customer they have contacted me to tell me the unit they installed will no longer work with 5g and they want $285 to upgrade my panel.   They stated that t ... more

Excellent service and very professional

ADS technician MICHAEL was very prompt and professional in addressing and correcting our LOW Battery problem. Thanks also to store manager DEREK for fast, professional se ... more

Justin was very helpful, courteous and professional. Will definitely use his company again.

I signed a 3 year contract for services. But it is not worth the $70 a month (that continues increasing every month). Especially if someone is able to walk up to my car s ... more

This is a great company! Quality people and service. I have used them for 3 years now with no issues. They installed the alarm and provide a very affordable alarm service ... more

Was very pleased with the job Roy did and would highly recommend him for his thoroughness

Very great company, they came in and got the job done quickly and efficiently. I’m very pleased over all. Will be getting them to work for me again.

Courteous

ACS has been providing security for our business for the last 18 years and have done an Excellent job taking care of us! The Service has been very quick to respond to eme ... more

Sonitrol ROCKS! Security in your home or business doesn't get any better than Sonitrol of Lexington. From sales, to service, to installation, and monitoring; the people ... more

Cancelled months ago and keep getting billed monthly.

Ex-customer. Giving an honest review of everything I experienced since 2018. ADT monitoring is great. Dont get me wrong, you know if one of your alarms is going off. They ... more

It is the worst company I had ever seen in my life, and the worst customer service too Even one star is too much for their customer service I spent 4 hours on the phone w ... more

Incredibly aggressive sales people who continue showing up at my door. The first one demanded I give him my phone number then email and when I declined he stormed off, g ... more

I've worked with Eric at Louisville Fire & Safety, as well as other employees, and they have always been great. They have helped our business stay in compliance and be sa ... more

Very professional and prompt! Kelly did a great job informing me of everything and showed up on the day of install to make sure it all got done right!! Craig did an aweso ... more

Everyone we've encountered at Kentucky Alarm Systems has been professional and patient. We are longstanding clients of theirs and have recommended them time and time agai ... more

Had some holding fixtures and hand tooling made for a heat stake station. Great communication. On time and under budget. Definitely recommend

love dad at work and busy dear maurica

Great service, family owned! Such an awesome place with great pricing! Second home Ive had them!

I was having internet connection issues at my home. Spectrum tried to resolve, however they were able to pinpoint the problem. Automated Lifestyles worked alongside wit ... more

Wanted to quickly share the exceptional customer service Chris Weisser brings to your team and our team. He is very thorough, timely, and knowledgeable. His response time ... more