Americas Best Value Inn Grayson

Housekeeping was awesome. Wendy was polite and always willing to help out if I needed extra towels.
Feb 19th, 2024

Feb 6th, 2024

Jan 16th, 2024

No sausage Gravy and biscuits.
Dec 18th, 2023

No stars for this place! We were traveling for a long time and just needed a place to sleep for a few hours and shower. We arrived alittle before 5 am. Carrie was new and it took forever to get checked in but we understand that. She said she couldn't get a receipt to print out so we would hve to get it at checkout. No problem. We went to sleep immediately when we got to the room. Just about 6 am there was someone knocking on our door, I ignored it thinking it was someone at the wrong door or just someone knocking next door. Then the front desk called and said that our card wouldn't go thru and I needed to come now to the front desk. I had to drive around the building. I knew there wasn't anything wrong with my card but took my debit card anyway. I was so tired I couldnt hold my eyes open. I asked if I was going to get a discount on the room since i had spent more time at the front desk than I would be spending in the room, Georgie who had just come on her shift told me in a rude way that it was my fault since my card wouldn't go thru. I had close to $20,000 available on my credit card. Then they said that my debit card wouldn't go thru. I knew this wasn't right but i didn't argue because I was too tired and mad. When I got back to the room to get another card or cash they called and said it went thru. At checkout at 10 am Georgie blamed it all on the new girl but she was the one that made a horrible situation worse. Before we left the room a roach was on the night stand and if we could have got a tissue soon enough to kill it I would have taken it to checkout with me. Needless to say we didn't even look at the breakfast. We travel alot and this was the worst ever! My husband sent an email to the address on the receipt and didn't hear a word back from them.
Nov 6th, 2023