Super 8 by Wyndham Florence

Chamber Rating

2.7 - (737 reviews)
144
109
132
97
255
Read Our 737 Reviews

Chamber Rating

2.7 - (737 reviews)
144
109
132
97
255
  • Tabatha Shields


    Apr 7th, 2024

  • Olivia Minton

    Just dirty, trash everywhere. I went down hill. now what this just said previously is a post that a friend of mine put using my phone she left that review because she had noticed it went downhill. we had to get her out of there because she was making too much of a mess and with her dog. after that I cleaned the room up and it was very easy to clean with the housekeepers. well she is my phone to leave this review for 3 months ago. I checked out for one day when that had happened and then I came back the next day and they saw my name on my card and the owner's wife got her husband and showed him my name and showed him the review and they told me I was no longer welcome there. because I gave them an honest review but yet I didn't it wasn't even me who left a review if it just happened she used my phone but there was no lie in the review. so be careful because if you let somebody else use your phone to do a review for them or if you leave a truthful review they will not allow you back. they try to say it took 3 days to clean the room I came back the very next day I already have the room all cleaned up I had the blankets and pillow cases all bunch together I had all the trash out of the room it was not hard to clean.. but they made that up and used that as an excuse to not allow us to come back there when in reality it's because his wife noticed that the name on that bed review was the name of my card and they have not allowed me to stay since. there are lots of roaches they have been there for the past 3 years now and we have found bed bugs in several of the rooms. it's extremely difficult to get the things that you need there. housekeeping is not very good at getting you the things they're supposed to take care of you everyday. they are supposed to give you clean towels everyday they won't you have to chase them down to get toilet paper. I was not going to write a review because there's nothing but bad to say. do yourself a favor and download Wyndham rewards and schedule a room at the super 8 down the highway before you get to florence. since they kicked me out over and honest review that I didn't even leave an open book people need to know that place should be shut down it is in really bad shape and there are a lot of bugs that elevator has been broken since I don't know when. you can find needles on the ground there a lot. so I would definitely recommend going up the highway and get off on buttermilk Pike then go to Royal drive and pay to stay at that super 8. much better experience there much nicer people also. and it's always actually clean. this place honestly need shut down because it is that bad I was never going to leave a review like this but hey if you're going to kick me out for a review that's in my name and we're supposed to be able to leave reviews without repercussions then I think that I should be honest about how bad it really is there and they constantly have the tops coming out for something the cops are always there for rowdy guests or other issues.
    Apr 5th, 2024

  • Mary Ellen Pedoto


    Apr 1st, 2024

  • Arthur Vanloo

    Had cockroaches in room
    Mar 30th, 2024

  • Jennifer Mitchell

    Only problem seen some bugs. Walkability: Close to alot of stores
    Mar 29th, 2024

Read Our 737 Reviews

About
Super 8 by Wyndham Florence

Super 8 by Wyndham Florence is located at 7937 Dream St in Florence, Kentucky 41042. Super 8 by Wyndham Florence can be contacted via phone at 859-359-7331 for pricing, hours and directions.

Contact Info

  •   859-359-7331

Questions & Answers

Q What is the phone number for Super 8 by Wyndham Florence?

A The phone number for Super 8 by Wyndham Florence is: 859-359-7331.


Q Where is Super 8 by Wyndham Florence located?

A Super 8 by Wyndham Florence is located at 7937 Dream St, Florence, KY 41042


Q What is the internet address for Super 8 by Wyndham Florence?

A The website (URL) for Super 8 by Wyndham Florence is: https://www.wyndhamhotels.com/super-8/florence-kentucky/super-8-florence-ky/overview?CID=LC:yytq4fvvehxh7se:50604&iata=00093796


Q How is Super 8 by Wyndham Florence rated?

A Super 8 by Wyndham Florence has a 2.7 Star Rating from 737 reviewers.

Related Categories

Ratings and Reviews
Super 8 by Wyndham Florence

Overall Rating

Overall Rating
( 737 Reviews )
144
109
132
97
255
Write a Review

Tabatha Shields on Google

image

Business Response on Google Apr 7th, 2024
Dear Tabatha,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

Olivia Minton on Google

image Just dirty, trash everywhere. I went down hill. now what this just said previously is a post that a friend of mine put using my phone she left that review because she had noticed it went downhill. we had to get her out of there because she was making too much of a mess and with her dog. after that I cleaned the room up and it was very easy to clean with the housekeepers. well she is my phone to leave this review for 3 months ago. I checked out for one day when that had happened and then I came back the next day and they saw my name on my card and the owner's wife got her husband and showed him my name and showed him the review and they told me I was no longer welcome there. because I gave them an honest review but yet I didn't it wasn't even me who left a review if it just happened she used my phone but there was no lie in the review. so be careful because if you let somebody else use your phone to do a review for them or if you leave a truthful review they will not allow you back. they try to say it took 3 days to clean the room I came back the very next day I already have the room all cleaned up I had the blankets and pillow cases all bunch together I had all the trash out of the room it was not hard to clean.. but they made that up and used that as an excuse to not allow us to come back there when in reality it's because his wife noticed that the name on that bed review was the name of my card and they have not allowed me to stay since. there are lots of roaches they have been there for the past 3 years now and we have found bed bugs in several of the rooms. it's extremely difficult to get the things that you need there. housekeeping is not very good at getting you the things they're supposed to take care of you everyday. they are supposed to give you clean towels everyday they won't you have to chase them down to get toilet paper. I was not going to write a review because there's nothing but bad to say. do yourself a favor and download Wyndham rewards and schedule a room at the super 8 down the highway before you get to florence. since they kicked me out over and honest review that I didn't even leave an open book people need to know that place should be shut down it is in really bad shape and there are a lot of bugs that elevator has been broken since I don't know when. you can find needles on the ground there a lot. so I would definitely recommend going up the highway and get off on buttermilk Pike then go to Royal drive and pay to stay at that super 8. much better experience there much nicer people also. and it's always actually clean. this place honestly need shut down because it is that bad I was never going to leave a review like this but hey if you're going to kick me out for a review that's in my name and we're supposed to be able to leave reviews without repercussions then I think that I should be honest about how bad it really is there and they constantly have the tops coming out for something the cops are always there for rowdy guests or other issues.

Business Response on Google Nov 16th, 2023
Dear Olivia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

Mary Ellen Pedoto on Google

image

Business Response on Google Mar 28th, 2024
Dear Mary,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

Arthur Vanloo on Google

image Had cockroaches in room

Business Response on Google Apr 2nd, 2024
Dear Arthur,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

Jennifer Mitchell on Google

image Only problem seen some bugs.
Walkability: Close to alot of stores

Business Response on Google Mar 30th, 2024
Dear Jennifer,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

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Overall Rating

Overall Rating
( 737 Reviews )
144
109
132
97
255

Write a Review

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