Chamber of Commerce

      Verizon

      ( 220 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (220 reviews)
      100
      30
      14
      16
      60
      Read Our 220 Reviews

      Chamber Rating

      Verified Member
      3.4 - (220 reviews)
      100
      30
      14
      16
      60
      › ‹
      • Adam Katch

        Meh. It's alright. Went in while having issues getting group texts and got blown off and told to use the Verizon Messages + app, which I was told earlier in the day was being discontinued this summer. She said that wasn't the case, but later looking online I confirmed it's going away in June. Not super impressed.
        Mar 5th, 2024

      • Gregory Holt


        Mar 1st, 2024

      • Clayton Maris

        They will find any reason they can to not help you, especially if you aren't buying something. If you just need help with your account or phone, good luck
        Feb 17th, 2024

      • Clayton Maris

        They will only help you in this store if you are buying something. If you aren't revenue, you get turned away for any reason they can think of
        Feb 14th, 2024

      • DON COTRAN

        This Verizon location has one of the best customer service reps compared to other Verizons in the metro. Even though its the ine furthest away from my house, I prefer shopping here. They have Knowledgeable and friendly staff! Riley recently help us and was awesome as well. Wait is slightly long, but feels like queue moves faster than other mobile places. If it's is a longer wait, then you can take advantage of shopping in the mall in the meantime.
        Jan 11th, 2024

      Read Our 220 Reviews

      About
      Verizon

      Visit our store at West Des Moines for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 101 Jordan Creek Pkwy, Unit 2430, West Des Moines, Iowa 50266

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/iowa/west-des-moines/jordan-creek-mall-245281/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.4 Star Rating from 220 reviewers.

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Nearby Verizon Wireless Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 220 Reviews )
      100
      30
      14
      16
      60
      Write a Review

      Adam Katch on Google

      image Meh. It's alright. Went in while having issues getting group texts and got blown off and told to use the Verizon Messages + app, which I was told earlier in the day was being discontinued this summer. She said that wasn't the case, but later looking online I confirmed it's going away in June. Not super impressed.

      Business Response on Google Feb 18th, 2024
      We're sorry to hear about your experience, Adam. We understand how difficult these issues can be, and our goal is to be a reliable resource for your wireless needs. We're escalating your review internally so we can continue to improve. We hope you'll give us another chance to win back your trust and confidence.

      Gregory Holt on Google

      image

      Clayton Maris on Google

      image They will find any reason they can to not help you, especially if you aren't buying something. If you just need help with your account or phone, good luck

      Business Response on Google Feb 18th, 2024
      This is not the kind of service you should ever expect from Verizon, Clayton. Our team should always help you with urgency, courtesy, and professionalism. We hate that we let you down and will use this information to continue improving our customer care. We hope we can win back your trust and confidence.

      Clayton Maris on Google

      image They will only help you in this store if you are buying something. If you aren't revenue, you get turned away for any reason they can think of

      Business Response on Google Feb 28th, 2024
      This is disappointing to hear, Clayton. We aim to provide excellent service for every Verizon customer. Your feedback is important to us and we will continue on improving. We hope you can give us another chance to provide you a better experience.

      DON COTRAN on Google

      image This Verizon location has one of the best customer service reps compared to other Verizons in the metro. Even though its the ine furthest away from my house, I prefer shopping here. They have Knowledgeable and friendly staff! Riley recently help us and was awesome as well. Wait is slightly long, but feels like queue moves faster than other mobile places. If it's is a longer wait, then you can take advantage of shopping in the mall in the meantime.

      Business Response on Google Jan 25th, 2024
      Thanks for the great feedback, Don. We know how important your time is and will continue to speed things up in our store. We're glad Riley made sure you were taken care of! Let us know if you need anything else.
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      Overall Rating

      Overall Rating
      ( 220 Reviews )
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