Waterloo, IA Bank

Nice bank, prompt and helpful staff.

Great personnel

Trash management

GREAT EXPERCIENE WITH THE STAFF IN WATERLOO!!!

Friendly and fast!

Mirsada and I handled my loan completely over email and she was very responsive which I really appreciated

Quick and friendly service. Didn't know they had a branch in downtown Waterloo! Also very nice inside, with an outdoor 24 hour ATM.

This is the friendliest bunch of bankers. Thank you for giving a neighborhood bank feel every time I stop by.

Lori guided us through getting approved for our first home! it was a seamless process and she was so helpful to us! Highly recommend.

Great & friendly workers!

Friendly service everytime I've gone. Was tremendous when we needed help with my mother's estate after her passing .

Went to make a deposit today. Worst customer service ever by a teller by the name of Kristen!

I just made a deposit.

Good and knowledgeable

Thanks to Tyler for helping my wife and I this morning. We were away from our home branch, and needed a large money order, and Tyler was there with a kind word, and a to ... more

Didn't recognize an atm card (visa). Teller blew me off. Went to another one block away, no problem.

horrible customer service i call many time and never get fixed the problem trust me

Absolutely adore coming here, yes it might be a smaller bank but they all work so hard to make you feel so at home and help with any of your needs.

Sami is awesome. She is so kind and way helpful. Thank you Samistar

Couldn't get a loan to save your life here unless you had the money up front lol.

I've never had a bad experience going into a US bank