Sonesta Essential Des Moines

Apr 23rd, 2024

The hotel for the cost is barely mediocre. The fact they charge 15 per night per dog is not qualifications to call themselves pet friendly. The parking lot had plenty of trash, broken glass was all over the little possible strip of grass, if you could call it that. The poop bag dispenser was completely empty, so the hotel obviously doesn't check one of the easiest things to check and fill, makes you wonder what else they skimp over for checking and completing. The take 0 pride in the outside appearance, I lost track of the hundreds of cigarette butts that were on the ground as I had to walk through the "no pets allowed" area located by the back entrance. Overall this hotel is nothing more than an overpriced motel 6. Noteworthy details: DO NOT BRING YOUR DOGS HERE
Apr 22nd, 2024

Apr 17th, 2024

Apr 17th, 2024

(Photos added) 1. My dog sniffed out a dirty thong under the couch. 2. Couch has brown marks on it proving this room wasnt cleaned properly. 3. Hair all over the shower walls. 4. Dirtiest balcony ever 5. I asked for two extra pillows at the front desk and he gave me one WITHOUT A PILLOW CASE and said it was all he had. Pillow didnt even seem clean.. 6. Phone doesnt work when calling front desk. 7. White/yellow drip marks on bathroom door. 8. Brownish stains on the bed sheets. The hotel was recently remodeled so it seems like a nice hotel but once you are in the room, you can clearly see how lazy the cleaners and owner are. DO NOT STAY HERE IF YOU CAN AFFORD TO SPEND A LITTLE MORE. Its my problem for choosing the cheapest hotel, but all information other than the reviews are completely misleading. The rooms clearly show the owner and cleaners do not care at all. I mean, its not hard.. but again its my fault for choosing the cheapest hotel just to get a couple hours of sleep before getting back on the road. NOT WORTH IT.
Apr 15th, 2024