Flagstar Bank

This is the worst bank, the fact they dont do one time courtesy for their members is ridiculous, the staff is rude and unprofessional. When calling in some have no idea on what they doing. When something is going on on your account and you didnt know what u could do the fact that they let it go through and allow it to happen is ridiculous. They dont go above and beyond for their members whats so ever, suggest anyone to bank elsewhere besides them.
Aug 10th, 2023

The best nicest people that I ever met that I was treated very good never been treated so good at a bank
Apr 7th, 2023

DO NOT BANK HERE IT IS AWFUL AND THE PEOPLE ARE WORSE
Oct 31st, 2021

I just I just opened a checking account and they had NO MANAGER for this store. Apparently the Hispanic lady helping me open my account was substituting from another store and messed up and didn't send my debit card because she was too busy screaming in my face at other Hispanics walking in the door talking in Spanish and she wasn't paying attention to my situation and she told me I would be getting my new debit card in 7-10 business days but it's been 14 and I still haven't received it. Apparently after calling another store they said she NEVER EVEN SENT IT!!!! I've never dealt with such horrible customer service by a manager of a bank dealing with my hard earned money. Don't expect to get a debit card for a month going with this bank.
Oct 23rd, 2021

Aug 3rd, 2021