Verizon

So fast! Had an issue with my sons phone, tried the online chat first and couldnt get resolution. Martin and Clint had me in and out in less than an hour. Explained options well, made good recommendations, super happy!
Apr 4th, 2024

When wifi arrived there were no cords to attach it. Called store. Couldn't get any help without going into the store. I'm 72 and don't drive. I've never been able to use it and I got the top package!
Mar 16th, 2024

They are scammers and the will play with your planes so always check your receipts.
Feb 1st, 2024

Jan 31st, 2024

I scheduled a 2 p.m. meeting for today in order to avoid any lines, wait times, or hassle. I arrived 10 minutes early so I could browse and one of the sales reps "checked me in" and said someone would be right with me. There was no seated waiting area. All the reps were with customers so I waited around awhile. 10 minutes after 2 I looked at my Verizon app and saw I had been checked in as a "Walk In" (see attached photo). I waited ten more minutes then left. Dear Verizon: Don't give customers the ability to schedule sales meetings with your reps if your reps are just going to take walk in customers instead. Complete waste of my time. Forget the canned concern reply from management. If you care enough to make this right look up who had a 2 p.m. appointment with you 2/29/2024 and give me a call. If I don't answer leave a voicemail with your name and number and I will call back. So far I'm out the half day I took off work and the 2 bucks for parking. I'll edit this review by 3/7/2024 to relay what your response was to the public. 3/7/2024 Update: No call/voicemail from management but you can do your research and shopping online then select a specific store for pick up. That's the plan.
Mar 2nd, 2024