Springfield, IL Mortgage Lender

AC is very knowledgeable and responsive; he made our transaction easy and streess free. I would highly recommend AC for all of your home buying/refinancing needs!

Wasn't busy & the staff was nice

Terrible customer service went in there to get a wire transfer done takes less than 5 minutes to do they told me they only have one person that could do it and she had a ... more

Nobody available on weekends to help with online banking. Good thing nobody needs money on the weekend, right?

Fred and his team were amazing throughout the whole process of buying my first home. I dont know what I would have done without there support and expertise. I will not he ... more

Thought they were helping me. Sold my loan to Amerihome as soon as I closed. No help after. Amerihome is the worst mortgage company in the country. Not happy how all this ... more

Fred is probably the most accessible loan officer I work with. If we get in a bind and need him, he reacts with swiftness. Communication is key, and his is always high le ... more

Tim Schweigert was so awesome to deal with. No problems at all he made the whole loan process a breeze. I highly recommend Tim to everyone.

Working with Trent Peterman at Diamond Residential Mortgage was a great process from start to finish! I would highly recommend Trent as your mortgage lender, if you are l ... more

Best decision we could have ever made when choosing to get our mortgage. There are SO many reasons why I will only recommend Casey and his team. Hes absolutely astonishin ... more

It was a great experience.Diamond was very helpful and I would refer them to anybody a 100 times over.

Nobody available on weekends to help with online banking. Good thing nobody needs money on the weekend, right?

Really disappointed with my last visit when I needed to go inside to find more than half of the employees maskless, even when close to me. This was a little while ago whe ... more

I've known Paula for years and as a realtor I can say she does a great job for her borrowers. If you're looking for a lender you should talk to her. She will tell you a ... more

Shelly and team were helpful, friendly, compassionate, encouraging, knowledgeable and availabe day and night to answer many questions. They made the process as easy an ... more

Racist

Why is this the only bank that direct deposit takes longer than a paper check. Check was deposited a day and a half ago but STILL NOT available. Normal banks it would h ... more

This is the best UCB in town by far. They know their customers and work to make everything as easy as possible.

Lance made the entire process easy for us, and was available to answer questions at any time via email, text, or phone call. It was our first home purchase and we were ne ... more

By far the best credit union in the area. Probably in the nation.

I had a incident that happened back in 2017 with a bad check. I went to try to open another account. They told me that I can't open another account because of it. The inc ... more

Amazing

Anytime I need something handled on my account, Noah Curl always takes care of it so quickly and efficiently. His knowledge of products and online services is very valuab ... more

Mortgage services, not very friendly. They are supposed to accept payments and other services but they will not want to do this, not sure what they do but being helpful i ... more

Worst customer service ever. took out a first time home buyers loan with them had to pass a rigorous back ground for credit and certain requirements. Like the house had t ... more