PNC Bank

Feb 4th, 2024

Very friendly and helpful staff
Nov 21st, 2023

If I could give this location zero stars, I wouldn't hesitate for a second. Such a shame for PNC Bank. Customer service is the worst I've ever experienced, untrained staff and management
Sep 3rd, 2023

If I could give this location zero stars, I wouldn't hesitate for a second. Such a shame for PNC Bank. Customer service is the worst I've ever experienced. I will never go back there. To say more, I was even thinking of changing my bank because of that. Terrible.
Aug 13th, 2023

I had rather great experience at PNC bank at that location. I mainly use branches in Aurora IL but we recently moved to different location and Ogden was the first on the Google Maps so I gave it a try on one Monday morning on 7/31/2023. I made an electronic appointment prior visit for as early as 9am at their opening hours. And not that I have OCD but they literally opened the doors at 9am exactly. I was greeted at the door by a well mannered gentleman, checked my name and confirmed appointment time. He was supposed to provide assistance after inquiring on reason for visit but he called in a guy name Christian to assist me. The young man was very nice and attentive, they were all well mannered at the branch & made eye contact. Made me feel comfortable with their knowledge addressing my issue. I made appointment because I had issues with Zelle, feeling Ive been a victim of fraud. Rep Christian looked over the evidence I provided and confirmed indeed it was a fraudulent activity so he explained the does & donts on the matter and immediately delved in the issue, walking me step by step through the whole process. Not only that I was relieved to hear that their fraud department team has already been monitoring activity as such and emphasized their attention on my case on. I have yet to hear results about the resolution, and I really hope its in my favor because it should take about 24 business/hrs to process but all in all I was very happy with the services provided at this location working with rep Christian. Great job guys. Will definitely come back!
Jul 15th, 2023