PNC Bank

Came into this branch after a rough time from another PNC branch, Staff from the very start showed compassion and support, Both The wonderful lady sitting at the front desk ( Who probably was a Branch Manager ) if she wasn't she should look into becoming one. Offered help by assisting the banker with what ever support would be needed as she handled my situation and her appointment as well . The lady at the front desk also went far and beyond and supported me by making sure to have everything that was a issue with my account handled the next business day, which she did . I will only bank at this location going forward . What Great customer service :) Keep Up The Great Work.
Mar 15th, 2024

Useless as a bank, don't even carry cash or coin
Feb 25th, 2024

I'm so confused as to why PNC took away tellers from their branch banks. That makes no sense.
Oct 6th, 2023

The branch does have tellers anymore so simple services like depositing cash without your atm card isnt an option. Im all for technology but with banking & finances, having a human is so important.
Jul 28th, 2023

Extremely rude staff and confusing set up. The manager guy was cool and accommodating while we were waiting to get a cashier's check. 15 minutes later, another employee (older indian woman) took a break from helping her customers to yell at us about "sitting in the wrong chairs" while we were waiting. Can't make this up haha. We immediately got up, left and went to the PNC in South Aurora.
Jul 22nd, 2023