TCF Bank

I only gave it one star so people will look and see why,,! It is Huntington bank now. They are very helpful if needed .
Sep 28th, 2022

I've been with TCF for a very long time, but this was my first visit to the Lombard location. Ciji helped me thru what I thought would be a lengthy transaction with a smile and kindness the whole way thru! So kind that we will be switching our other accounts to TCF to bank in the future! It's lovely to encounter a pleasant person to help thru times of stress. Thank you so much Ciji
Jun 27th, 2022

Gerardo you took great care of me, thanks!
Nov 27th, 2021

I wish there was a zero rating! Worst customer service I have ever experienced , I went in there upset because I had been on the phone for an hour and no one answered the customer care line. When I called this branch they told me I had to come in in person to identify myself because they dont identify customers over the phone. I will admit I was a little upset when I got there because of all the trouble I had to go through but instead of the lady deescalating the situation she was very rude! I told her Id like to speak to the manager and she said she was the manager!! After a heated backwards and forth I told her I would like to close my account she said go ahead and close it , I dont care I am quitting I have already put my 2 weeks notice! . Who talks to a customer like this! Anyway since Huntington took over I have been very unhappy with the services so I will gladly take my business elsewhere!
Aug 7th, 2021

Dina the branch manager was wonderful, handled by situation very professionally and efficiently. I was extremely wrong about this review I later found out they have not taken care of my account the result of that my ACH was returned 3 times. And every time I call TCF phone they say go to the branch and in branch they say everything is fine... This is a horrible
Jun 27th, 2021