White House Black Market

White House Black Market

Hours

Sunday:
11:00 AM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.5 - (15 reviews)
7
2
1
2
3
Read Our 15 Reviews

Chamber Rating

Verified Member
3.5 - (15 reviews)
7
2
1
2
3
  • Jessica Hanes

    It was a smaller store, but the customer service is wonderful. They tried the best they could to fulfill my requests.
    Aug 16th, 2023

  • Connie L

    I haven't shopped for a very long time since Covid but return to office and need work clothes and shopped at the Geneva Commons location. Jennifer was great and very helpful in assisting me to find clothes. There was another woman there also and both were GREAT! Thank you for helping me find new clothes for work!
    Aug 16th, 2023

  • Allison Johns

    I second the comment below me even though it was posted a year ago its still true. Staff was extremely condescending and unwelcoming. Nothing has changed.
    May 1st, 2023

  • M. G.

    Unfortunately, the employees do not fully understand that customers are treated very well regardless of their appearance, (in this case Latina) this store in particular does not greet you or offer help if they see you Latino, even knowing that we are the most we bought, very bad experience, due to this attitude it is because they end up closing many businesses and end up unemployed.  They need good customer service training.  And it's not the first time it's happened to me, I prefer to buy online so I don't have to see the bitter faces of the ladies who work there.
    Aug 11th, 2022

  • Danuta Skital


    Apr 13th, 2022

Read Our 15 Reviews

About
White House Black Market

White and black are the foundation for it all. Life as you want it. Success as you define it. And the fashion you want to wear, day and night. Style and substance, 24/7. Effortless, refined looks that feel tailor-made.

Contact Info

Questions & Answers

Q What is the phone number for White House Black Market?

A The phone number for White House Black Market is: (630) 232-8564.


Q Where is White House Black Market located?

A White House Black Market is located at 1428 Commons Dr, Geneva, IL 60134


Q What is the internet address for White House Black Market?

A The website (URL) for White House Black Market is: https://www.whitehouseblackmarket.com/locations/us/il/geneva/1428-commons-dr


Q What days are White House Black Market open?

A White House Black Market is open:
Sunday: 11:00 AM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM


Q How is White House Black Market rated?

A White House Black Market has a 3.5 Star Rating from 15 reviewers.

Ratings and Reviews
White House Black Market

Overall Rating

Overall Rating
( 15 Reviews )
7
2
1
2
3
Write a Review

Jessica Hanes on Google

image It was a smaller store, but the customer service is wonderful. They tried the best they could to fulfill my requests.

Business Response on Google Sep 21st, 2023
Hi Jessica! Thank you so much for this great review. We really appreciate you taking the time to leave feedback. See you on your next shopping trip!

Connie L on Google

image I haven't shopped for a very long time since Covid but return to office and need work clothes and shopped at the Geneva Commons location. Jennifer was great and very helpful in assisting me to find clothes. There was another woman there also and both were GREAT! Thank you for helping me find new clothes for work!

Business Response on Google Sep 7th, 2023
Hi Connie, thanks so much for shopping with us and we really appreciate you taking the time to leave us feedback!

Allison Johns on Google

image I second the comment below me even though it was posted a year ago its still true. Staff was extremely condescending and unwelcoming. Nothing has changed.

Business Response on Google Apr 15th, 2023
Hi Allison, we're sorry to hear this! Please reach out to us at 877-948-2525 so we can learn more about your experience. If you give us the chance, we’d love the opportunity to resolve this.

M. G. on Yelp

image Unfortunately, the employees do not fully understand that customers are treated very well regardless of their appearance, (in this case Latina) this store in particular does not greet you or offer help if they see you Latino, even knowing that we are the most we bought, very bad experience, due to this attitude it is because they end up closing many businesses and end up unemployed.  They need good customer service training.  And it's not the first time it's happened to me, I prefer to buy online so I don't have to see the bitter faces of the ladies who work there.


Danuta Skital on Google

image


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Overall Rating

Overall Rating
( 15 Reviews )
7
2
1
2
3

Write a Review

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