First Mid Bank & Trust

Sep 7th, 2023

I lost my debit cards and I went into this branch and met with this incredible lady!!!! Her name is Beverly Graham!!!!! I might have the first name I correct but I know the last name is Graham!!!She helped me get all of my debit cards! She was so kind, sweet, and polite! Her customer service was amazing!!!!! I ended up being there for almost an hour just having amazing conversation with her! She is definitely a keeper! She deserves a raise! I live in Fairview. And I might just come to this branch just to see her again!
Jul 25th, 2022

Aug 20th, 2020

Many years of dealing with Cloverleaf and now First Mid Illinois . Great customer service !
Mar 25th, 2019

First Mid Bank and Trust is by far the best bank I have ever banked at. Im not a customer so any banking I do must be done on inside. I had a check that was written from an account at this bank. I dont live in the area and made it to the bank ten minutes after close. I walked to drive through to see if I could cash check there. They said I must go inside. But for me to wait one moment and possibly something could be worked out. A few minutes latter the manager came back with a smile and saidunfortunately you do have to come inside. I ask could she make an exception then and let me in. Of course I figured that would be a very fast no. But instead she looked at clock and to my surprise said yes, we will make an exception this time. Please come around to front entrance. To my surprise again and much to my delight all the staff was still very friendly and kind not seeming put out at all. In this day of rudeness being commonplace it is refreshing to be graced by a bank as wonderful as First Mid Bank and Trust. So anyone who has a First Mid Bank and Trust in your area do make the right choice and choose them for all your banking needs. Thank you once again First Mid Bank and Trust!!!!!!!! 5 thumbs up!
Sep 29th, 2018