Chamber of Commerce

      Potbelly

      ( 190 Reviews )

      Potbelly
      • 1506 Market St
        Des Plaines, Illinois 60016
      •   847-297-5454
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      Hours

      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (190 reviews)
      87
      42
      9
      16
      36
      Read Our 190 Reviews

      Chamber Rating

      3.7 - (190 reviews)
      87
      42
      9
      16
      36
      › ‹
      • Custo Ramirez

        Bad customer service
        Jan 29th, 2024

      • lll

        The solution to a delivery driver going to the wrong address and cancelling my order isnt to say I dont know what you want me to do about it. Heres a suggestion: remake my order?? Worst customer service ever.
        Jan 26th, 2024

      • Lesha Ares

        Food doesnt taste good at all. The soup and mac/cheese smell terrible. The sandwiches dont taste the same. This location isnt good.
        Dec 16th, 2023

      • David S

        Ordered $40 of food and they tell me they Dont accept $100s. Also they didnt package my food, the cashier just handed me a bag for my sandwiches. When I asked about them takong $100s, they told me its because they hadnt made enough sales that day. I dont do business with places that dont accept cash. If it wasnt for my son being there I would have walked out without the food. Last time to potbellies for me
        Dec 4th, 2023

      • Mariia Sydoryk


        Nov 22nd, 2023

      Read Our 190 Reviews

      About
      Potbelly

      Join our NEW Potbelly Perks rewards program today and start earning towards a FREE entree Potbelly Pantry now available. Safe Contactless Pickup.

      Contact Info

      •   847-297-5454
      •   (847) 297-5455
      •   Facebook

      Questions & Answers

      Q What is the phone number for Potbelly?

      A The phone number for Potbelly is: 847-297-5454.

      Q Where is Potbelly located?

      A Potbelly is located at 1506 Market St, Des Plaines, Illinois 60016

      Q What is the internet address for Potbelly?

      A The website (URL) for Potbelly is: https://potbelly.com/locations/illinois/des-plaines-metro

      Q What days are Potbelly open?

      A Potbelly is open:
      Tuesday: 10:00 AM - 9:00 PM
      Wednesday: 10:00 AM - 9:00 PM
      Thursday: 10:00 AM - 9:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 10:00 AM - 9:00 PM
      Monday: 10:00 AM - 9:00 PM

      Q How is Potbelly rated?

      A Potbelly has a 3.7 Star Rating from 190 reviewers.

      Hours

      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      10:00 AM - 9:00 PM

      Related Categories

      Nearby Potbelly Sandwich Shop Locations

      Ratings and Reviews
      Potbelly

      Overall Rating

      Overall Rating
      ( 190 Reviews )
      87
      42
      9
      16
      36
      Write a Review

      Custo Ramirez on Google

      image Bad customer service

      Business Response on Google Mar 6th, 2024
      Hi Custo,We’re sorry to hear of your less than satisfactory experience. Being known for our great customer service it came as a surprise, please reach out to us directly at [email protected] so we can discuss this directly with you. We value our customers opinions and would like to thank you for bringing this to our attention.

      lll on Google

      image The solution to a delivery driver going to the wrong address and cancelling my order isnt to say I dont know what you want me to do about it. Heres a suggestion: remake my order?? Worst customer service ever.

      Business Response on Google Feb 17th, 2024
      Hi shaena,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love & Potbelly.

      Lesha Ares on Google

      image Food doesnt taste good at all. The soup and mac/cheese smell terrible. The sandwiches dont taste the same. This location isnt good.

      David S on Google

      image Ordered $40 of food and they tell me they Dont accept $100s. Also they didnt package my food, the cashier just handed me a bag for my sandwiches. When I asked about them takong $100s, they told me its because they hadnt made enough sales that day.
      I dont do business with places that dont accept cash. If it wasnt for my son being there I would have walked out without the food. Last time to potbellies for me

      Business Response on Google Mar 8th, 2024
      Hi David,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We deeply apologize for your experience. It seems like you are disappointed, and we would love to hear more about where we fell short. Please reach out to our customer service team at your earliest convenience. We can be reached at [email protected].

      Mariia Sydoryk on Google

      image

      Business Response on Google Mar 9th, 2024
      Hi Mariia, Thank you for the 5-stars! ⭐⭐⭐⭐⭐
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      Overall Rating

      Overall Rating
      ( 190 Reviews )
      87
      42
      9
      16
      36

      Write a Review

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