Chamber of Commerce

      Potbelly

      ( 273 Reviews )

      Potbelly
      • 55 W Monroe St Lbby 100D
        Chicago, Illinois 60603
      •   312-577-0070
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      Hours

      Sunday:
      Closed
      Monday:
      8:00 AM - 8:00 PM
      Tuesday:
      8:00 AM - 8:00 PM
      Wednesday:
      8:00 AM - 8:00 PM
      Thursday:
      8:00 AM - 8:00 PM
      Friday:
      8:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 3:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (273 reviews)
      131
      80
      30
      8
      24
      Read Our 273 Reviews

      Chamber Rating

      4.0 - (273 reviews)
      131
      80
      30
      8
      24
      › ‹
      • Miguel C

        It is Tuesday 1/9/23 ordered sandwich at 3:30 pm via Their app. Walked over to pick up and get all staff yelling we closed we closed....can't even get a word in when I finally get a second to talk I told them online order and they said no sandwich it won't be charged but it was .....not very cool is it?
        Jan 4th, 2024

      • William Sweetnam

        Disgusting. Soggy sandwiches and sick employees preparing your food. Stay away.
        Nov 12th, 2023

      • Irene Lem

        Please be sure to check your receipt when buying something from this location. I was charged an extra dollar for smart water when I only purchased a regular water. The charge was added on top of the Chips + Drink charge so it couldnt have been a mistake. Anyways, check your receipts. I also gave a 1 star for atmosphere as the restaurant is quite dark and not very inviting.
        Oct 4th, 2023

      • Musicalsnake


        Jul 25th, 2023

      • T Y

        The best Potbelly around. 10/10 service. :)
        Jun 20th, 2023

      Read Our 273 Reviews

      About
      Potbelly

      Join our NEW Potbelly Perks rewards program today and start earning towards a FREE entree Potbelly Pantry now available. Safe Contactless Pickup.

      Contact Info

      •   312-577-0070
      •   (312) 577-0073
      •   Facebook

      Questions & Answers

      Q What is the phone number for Potbelly?

      A The phone number for Potbelly is: 312-577-0070.

      Q Where is Potbelly located?

      A Potbelly is located at 55 W Monroe St Lbby 100D, Chicago, Illinois 60603

      Q What is the internet address for Potbelly?

      A The website (URL) for Potbelly is: https://www.potbelly.com/

      Q What days are Potbelly open?

      A Potbelly is open:
      Sunday: Closed
      Monday: 8:00 AM - 8:00 PM
      Tuesday: 8:00 AM - 8:00 PM
      Wednesday: 8:00 AM - 8:00 PM
      Thursday: 8:00 AM - 8:00 PM
      Friday: 8:00 AM - 8:00 PM
      Saturday: 10:00 AM - 3:00 PM

      Q How is Potbelly rated?

      A Potbelly has a 4.0 Star Rating from 273 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      8:00 AM - 8:00 PM
      Tuesday:
      8:00 AM - 8:00 PM
      Wednesday:
      8:00 AM - 8:00 PM
      Thursday:
      8:00 AM - 8:00 PM
      Friday:
      8:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 3:00 PM

      Related Categories

      Nearby Potbelly Sandwich Shop Locations

      Ratings and Reviews
      Potbelly

      Overall Rating

      Overall Rating
      ( 273 Reviews )
      131
      80
      30
      8
      24
      Write a Review

      Miguel C on Google

      image It is Tuesday 1/9/23 ordered sandwich at 3:30 pm via Their app. Walked over to pick up and get all staff yelling we closed we closed....can't even get a word in when I finally get a second to talk I told them online order and they said no sandwich it won't be charged but it was .....not very cool is it?

      Business Response on Google Mar 9th, 2024
      Hi Miguel,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love & Potbelly.

      William Sweetnam on Google

      image Disgusting. Soggy sandwiches and sick employees preparing your food. Stay away.

      Irene Lem on Google

      image Please be sure to check your receipt when buying something from this location. I was charged an extra dollar for smart water when I only purchased a regular water. The charge was added on top of the Chips + Drink charge so it couldnt have been a mistake. Anyways, check your receipts. I also gave a 1 star for atmosphere as the restaurant is quite dark and not very inviting.

      Business Response on Google Sep 13th, 2023
      Hi Irene,We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love & Potbelly.

      Musicalsnake on Google

      image

      Business Response on Google Jul 19th, 2023
      Hi,Thank you for taking the time to give your feedback! We appreciate it! Looking forward to seeing you at your local Potbelly!

      T Y on Google

      image The best Potbelly around. 10/10 service. :)

      Business Response on Google Jun 25th, 2023
      Hi,Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark. We look forward to seeing you again soon!
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      Overall Rating

      Overall Rating
      ( 273 Reviews )
      131
      80
      30
      8
      24

      Write a Review

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