Potbelly
-
111 E Wacker Dr
Chicago, Illinois 60601 - 312-861-0013
Hours
Chamber Rating
-
Eric Moore
Absolutely stellar customer service experience with Quan and Teresa! Their attention to detail and willingness to go above and beyond truly made my day. From start to finish, they were attentive, knowledgeable, and incredibly helpful. I couldn't have asked for better assistance. Highly recommend their service to anyone in need!
Mar 29th, 2024 -
Steve Josephson
Great good Kid-friendliness: Great food as always
Mar 1st, 2024 -
Toy647
I absolutely love Potbelly. I order their food for my attorneys also.
Feb 27th, 2024 -
C Nope
There is no customer bathroom. This is aweful considering you can eat here but there is no where to potty.
Jan 5th, 2024 -
Bob Bouse
11/2023 3* Food was pretty good. Chicken Cheddar sandwich was a bit lite on the chicken. But pretty tasty. Service was ok. Just ok. I ordered Chili with my sandwich in the beginning and the person nodded his head towards the next person on the line. The 2nd person had cleaning to do, so my sandwich came off the end of the grill and waited until they finished cleaning. 2-3 minutes of waiting, not 30 seconds. Even a hang on please would have been nicer at least. So I asked about the chili and they gave a crazy look like I was dumb or something. And nodded towards the last stop on my journey, the cashier. So the Large Chili I originally ordered, I never got. The cashier got me a cup (rather than the large) and charged me for a cup. Their loss for the business I guess. Cashier could not keep up with another person coming in the middle of my transaction and asking for his mobile order. Had to remind the guy that I ordered and paid for Chili. Then he gave it to me with my sandwich. Maybe I should have picked a less crowded time. I was the only one in the restaurant. Maybe that was too many people for them to handle politely.
Nov 11th, 2023
Contact Info
- 312-861-0013
- (312) 861-0163
Questions & Answers
Q What is the phone number for Potbelly?
A The phone number for Potbelly is: 312-861-0013.
Q Where is Potbelly located?
A Potbelly is located at 111 E Wacker Dr, Chicago, Illinois 60601
Q What is the internet address for Potbelly?
A The website (URL) for Potbelly is: https://www.potbelly.com/
Q What days are Potbelly open?
A Potbelly is open:
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Q How is Potbelly rated?
A Potbelly has a 4.2 Star Rating from 179 reviewers.
Hours
-
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Ratings and Reviews
Potbelly
Overall Rating
Overall Rating
( 179 Reviews )Eric Moore on Google
Absolutely stellar customer service experience with Quan and Teresa! Their attention to detail and willingness to go above and beyond truly made my day. From start to finish, they were attentive, knowledgeable, and incredibly helpful. I couldn't have asked for better assistance. Highly recommend their service to anyone in need!
Steve Josephson on Google
Great good
Kid-friendliness: Great food as always
Toy647 on Google
I absolutely love Potbelly. I order their food for my attorneys also.
C Nope on Google
There is no customer bathroom. This is aweful considering you can eat here but there is no where to potty.
Bob Bouse on Google
11/2023 3* Food was pretty good. Chicken Cheddar sandwich was a bit lite on the chicken. But pretty tasty. Service was ok. Just ok.
I ordered Chili with my sandwich in the beginning and the person nodded his head towards the next person on the line.
The 2nd person had cleaning to do, so my sandwich came off the end of the grill and waited until they finished cleaning. 2-3 minutes of waiting, not 30 seconds. Even a hang on please would have been nicer at least. So I asked about the chili and they gave a crazy look like I was dumb or something. And nodded towards the last stop on my journey, the cashier.
So the Large Chili I originally ordered, I never got. The cashier got me a cup (rather than the large) and charged me for a cup. Their loss for the business I guess. Cashier could not keep up with another person coming in the middle of my transaction and asking for his mobile order. Had to remind the guy that I ordered and paid for Chili. Then he gave it to me with my sandwich.
Maybe I should have picked a less crowded time. I was the only one in the restaurant. Maybe that was too many people for them to handle politely.
Overall Rating
Overall Rating
( 179 Reviews )Write a Review
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