Crystal Lake, IL Bank

Always friendly and helpful. I like this bank.

Rude, disinterested staff. I cannot recommend chase bank any less.

Its a hit or miss mostly miss with the associates the same goes on the location on rout 14 and pingree

Love the bank, but the app is absolutely awful!!! Constantly has problems & am unable to move money & pay bills due to disappearing outside accounts information.

Was there a week ago and they refused to allow me to deposit cash into my daughters account for school, even provided them with her acct. number and my drivers license. W ... more

Difficult to find a functioning ATM, online banking doesn't load more often than it does. I tried closing the account and they did not honor the check to the new bank, wh ... more

Brad Harding was VERY patient with me and all my concerns. I can be difficult sometimes with my anxiety issues and he reassured me on multiple occasions things would work ... more

Stewart was very attentive to answering my many questions. He explained everything in the final closing disclosure. Willing to negotiate some terms. Some hiccups with exa ... more

Always willing to help very satisfied

The place is very clean, fast and friendly service. There are employees who speak Spanish and they have several offers when you open an account with them, you have to kn ... more

Great customer service! Alana is very knowledgable and efficent! She is a great assett to this financial institution! Wishing there could be more bankers like her! She go ... more

The woodforest branch in Crystal Lake Wal mart is great! The staff is friendly and helpful. The way banking used to be. Like a small town bank in the townsquare. Keep up ... more

Nice people

I was refered to home state bank from a friend for a home loan or home equity loan. I first requested a return call from Brad. I was sent to Nancy who took my information ... more

Barb is so great always so helpful! We love this bank and all the staff !

Amy was very kind and helpful

The staff has been nothing but super nice. Phenomenal customer service

Be very careful when borrowing money from Cornerstone. They didn't disclose a closing fee in the term sheet for my loan and then snuck it in the 31 page loan doc.

Worst bank ever they don’t even know how to cash a check had to wait over a half hour to get a single check cashed and they told me they messed up and to go back to the ... more

I just tray to get some cash from the bank l they tell me the people so pos to be attending is at break and habe to wait 20 minutes to come back my point is more people ... more

I'd like to offer up a glowing commendation for teller and banker Danielle Vette. Walked in to open an account and make a deposit. From go, Danielle Vette was friendly, ... more