Potbelly

Bad customer service from the manager and especially the cashier. My sandwich had one slice of meat know t when I went back to work so I didn't want to walk back for a fight.The cashier refused to put my sandwich in a bag and the manager co- signed for his behavior very unprofessional. I will never go back to this place again. I just this gets corrected in the future. No ne deserves to be treated like this when they're spending their money. SO DISAPPOINTING
Mar 28th, 2024

the most useless, rude, disrespectful staff ever, its been 2 weeks since I requested my refund and nothing, the front desk people keep telling me that I need to wait for the manager to come and process the refund again, then the manager comes in and immediately gives me an attitude, tells me they dont have time because they are busy and that I should call back soon, then I call back and they just hanging up on me, I went to their location and they immediately started giving me attitude again telling me that Im calling them for no reason, like I dont know what to do at this point because I would receive a refund from other potbelly locations within 2 days
Feb 19th, 2024

Food is good however if you order online for pick up be sure to speak to someone and ask if your order is ready and if not ready ask how long. Push them because they typically dont care if they are late with your order. Often I could have walked in and ordered from counter quicker lol!
Feb 15th, 2024

Jan 29th, 2024

Came for a snawitch today around 6:30pm . I had asked for a milk shake and was rejected for the shake. Lady only charged me for my sandwich. I dont understand why she is closing early, if potbellys is open till 9 . Very poor service and bad attitude
Nov 23rd, 2023