Hertz Near Me

Posted hours are incorrect, on both door and website. And there's no recording or voice mail on the phone. Also, if you contact customer service about having trouble turn ... more

I was impressed with all the team members I met during my rental experience with Hertz rental on Elllis. Everyone that works at the Hertz on Ellis was very pleasant and ... more

Awful service. Workers just chit chatting and not doing anything. Make you wait forever!!!

"Absolutely appalling experience at this store! The manager, who I assume was trained in rudeness and incompetence, was the epitome of unprofessionalism. Their lack of ba ... more

This location is by far the best! Agatha was such great help with my reservation! Their vehicles is always nice and clean. Definitely will continue to keep going to this ... more

Not sure why these guys are not rated higher. I switched from the other rental company in the area and the wait time is significantly better. At this point, it no more th ... more

Amazing service with the team at this location. Very thankful to have worked with them with my roadside assistance. They made this process simple and quick.

Looking at the reviews here, I don't think anyone at Hertz really looks at what customers have to say but I'll add my poor experience with them. Let's start with the book ... more

Very easy and quickly processed.

Gosh they guy in the front desk is unbelievably casual and he doesnt have any empathy the way he treats people. I went to him on a Friday by calling him before hand and a ... more

This location saved us! We had a reservation with Thrifty car rental at the airport and after waiting an hour they still didn't have a car for us.  We called this loc ... more

Although this place is convenient and I got a good deal on a rental. THE individual that rented me the car was very disrespectful.I don't know his name he is either a yo ... more

Nobody at counter today. 1 person today, no one else at downtown Sacramento. He checked in & checked out & answered the phone. HCR needs to step up & hire help. I walked ... more

Ok,but not very good staff in office and almost did not get a ride in time to get back to Amtrak

Very friendly and courteous. Got a good deal on rental. Very easy to reserve online

Made a reservation through the website. Received a confirmation email. 2 hours before pickup they call to say they have no vehicles available. They tell me the website do ... more

Cleo Montgomery performs an amazing one woman show. Great customer service.

One of the best hertz locations to rent out car ev cars are available for sure at anytime

If you must rent Hertz DO NOT go to this location; truly my worst car rental experience ever, should be zero stars! Facts: - During business hours, counter is either vac ... more

Fast service, in a sense. You have to walk from the train station to the 3 story garage with the broken elevator and the homeless in the stairwell; you have to ascend (wh ... more

This hertz is inside the AAA. That is important because there is no key drop or after hours and hertz is only opened when the AAA is opened. The staff was friendly but th ... more

Want to start by acknowledging the hard working team at this location imagine this is not an easy job from consideration of logistics to customer service and beyond. Tha ... more

Just don't do it, find another place to rent from. I reserved a car for a noon pickup because I needed to be somewhere that same evening for an event. Barely one hour bef ... more

The employees of this agency are excellent ! The car I rented not so much ! Smoke smell was terrible ! Tire sensors not correct 46 k miles, needed front end work car was ... more

I love superior customer service! I appreciate knowledgeable customer service representatives in companies, and Shanie and Kayla didn't disappoint. They both have awesome ... more

They had no cars, but at least the rental agent was there. Enterprise agent never even showed up!

My partner has been giving this Hertz location business about once a month for a year. Today when he went to this location his experience was unnecessarily long and unpro ... more

Ok

Love the staff

I would absolutely recommend this location. We were helped very early by I believe the manager, Dimitri and he was beyond respectful and willing to help with anything. It ... more

Small venue. If no one is at desk, you drop keys in box on counter along with "jacket" mared with car mileage, gas tank info and parking space number.

Since Travis & Beth have left this office is a total mess with a big attitude and disregard and disrespect for customer loyalty and forget the fact that youre a President ... more

My experience with Hertz at this location was incredibly disappointing.The entire rental process took an eternity. The lack of professionalism and efficiency was truly fr ... more

Very friendly service and easy to work with, I modified my rental time twice and they didn't question anything and just took care of me.

Horrible customer service, waited and waited. Then they told me they dont have vehicle I reserved. Tried to put my in an econo car. Dont rent from here or hertz, their re ... more

Not Happy with this location they always give you false information and very poor customer service hertz roadside asst is not good I had a flat tire and no one answered f ... more

Absolutely horrible company as a whole they charge you ridiculous amounts of money and have no solution to any problem that occurs but will overdraft your account with th ... more

Kendra is so unprofessional and rude. Go to enterprise across the street.

We had a very negative experience with this company. We had an accident in another state and required a rental. The vehicle itself met our expectations. We had to travel ... more

Nice staff very patient and accommodating, Though usually a long wait

Not gonna say to much but just not pleasant it is what it is they will help you

Old man outside is a complete jerk, learn some customer service or retire. This man will cost you customers and lost this one forever. I will never use hertz at this spe ... more

Literally had no car available for people who were not calling from an insurance company. My car broke down and I needed a car for the weekend to do groceries until I get ... more

Rented a SUV for long weekend trip. Went to pick up at Fairfield and guy said it was not back yet. Offered an upgrade - an electric car. Asked how to operate and neither ... more

It was great experience renting. I got almost a new car. One major improvement could be to have key drop box facility, otherwise it was a 10/10 for me.

Awesome people to do business with. Real affordable rental, brand new sparkling clean car. Skip airport rental, get a ride to and from them, you'll be glad you did.

Not the friendliest place. The car prep kid needs an attitude adjustment or perhaps another job such as cleaning rest rooms.

Great people...very nice vehicle

This deserves zero stars. Made a reservation and PREPAID for my car for 11:00am. I walked in at 11:02am and they tried to blame ME for them not having a car ready. They t ... more