Orangetheory Fitness

Stacie S. _{on Yelp}

Mar 2nd, 2023

Sadly after being a long time member, I have cancelled. The ownership group- Honors Holdings has made drastic operational changes that have made it difficult for staff to make a living wage, have work life balance or even just enjoy the work they do because of drama, retaliation to negative feedback to management, etc...since they bought my studio, the equipment has been breaking down and front desk staff has high turnover.  The final straw was when the Head Coach and several other top coaches resigned due to these staffing/operational changes. These coaches had been with the gym for over 10 years. That's a lifetime in the fitness industry. The downturn happened as soon as HH bought my studio and a few others from two private owners. It has been declining since and these resignations were the final straw for my husband and I. They do not take care of their staff nor their clients in a way that was previously done and for that reason we have left.

Stacie Sikes _{on Google}

Feb 23rd, 2023

Sadly after many years I have cancelled my membership. When Honors Holdings bought the studio where Im a member things began to decline. The corporate feel was almost immediate.
Staffing turnover became the norm. The only thing consistent was the coaching staff. Most have been there 4+ years with some close to 10. A lifetime in the fitness world.
However the staffing model has changed and caused terrible work life balance, front staff cant make a living wage with the salary and lack of hours- basically making them 100% part time and the environment has become toxic. With the new operating model- Coaches will be in the studio alone during some parts of the day which is a liability for both clients and the coaches.
I will not be returning and want to warn anyone who joins that the turnover is horrible and now you wont have the smiling faces greeting you each day.
After all weve been through with COVID youd think an employer would do what it took to keep such amazing staff and members rather than focus directly on the bottom line.