Wendy's

Apr 4th, 2024

i have honestly never been here and had my order be correct. I tried coming inside. making mobile orders. anything to try to get a different outcome & nothing worked. after explaining multiple times that i nor my boyfriend eat pork my burgers always have bacon. its never hot. my burger only ever has ketchup after putting it in to have mayo and mustard. then if i sit at the window to check, im yelled at to pull forward when theres no way to turn around. and i also started to make mobile orders so i wasnt rushed to have my order complete. the food and service sucks! then when there was hair in my food, i wasnt asked if i wanted a refund or wanted it remade.. i was just looked at.
Mar 24th, 2024

What a GREAT staff! Placed a mobile order. Was greeted at the door, food was prompt and hot. Staff was unbelievably nice to each other. This was a very refreshing change from what I normally see in a fast food place. Yall were awesome. Keep it up!
Mar 22nd, 2024

I did an order on the app and ordered a few things. One of those things being a frosty. When I got there and went through the drive thru, they said everything was ready. When I received my food, I didnt receive my frosty. When I asked about it, I had to show them my receipt to prove I had ordered one. They then told me the machine wasnt working. I then asked to be refunded for the frosty that I paid for. Someone else, Im assuming a manager, came to the window and said I have to do it through the app. Then said hang on one sec and never came back. The young kid working the window came back a few minutes later and asked me to pull forward. I never received my refund because there isnt an option on the app to request a refund. The online order said everything was fulfilled. Communication by staff couldve been significantly better and kinder. Wendys also needs to work on their app to make it more user friendly. The food I did receive was excellent tho besides not having a lot of cheese on the loaded fries.
Mar 8th, 2024

Almost every time I order here the person taking my order is rude and rushed me through my order, this last time I had to say "I'm not finished ordering" twice bc the person kept giving me total and telling me to drive around.
Mar 6th, 2024