Budget Truck Rental

Horrible customer service. Never again.
Sep 6th, 2021

Mar 15th, 2021

Rude!!! these people should not be in business.
Sep 2nd, 2020

If I could give a place negative stars... I would. I reserved an SUV online on March 6th, submitted all info, received confirmation and everything.. get an uber all the way to this location.. for the Budget employee to walk outside and greet me with I dont know why youre here, we dont got no cars. I reply Well I made a reservation online and got confirmation. To this he responded, well thats not my problem -with a very rude and aggressive attitude. I have personally worked in customer service for over 12 years, and Ive learned that not everyone is meant to work in the customer service industry. My advice for this guy is to find a different job, because Im sure Im not the only person who will NEVER use Budget again due to his attitude.
Feb 18th, 2020

Kind and generous service! Just returned a 16 foot truck on a Sunday and was immediately greeted by Cari who graciously helped direct me into a parking slot at this location. While checking the fuel she noted the gauge Was not on the F for full and cautioned me that I would be penalized if it was not full. I had just stopped a mile away and thought I had topped it off when the pump at the QuikTrip would not allow me to add any more gas. Cari offered to drive the truck to any station its me to verify that it was full. We drove to the closest Shell and I was able to add another $15 dollars of gas. Ill cannot understand why the pump at the CITGO the night before and the QuikTrip both stopped almost 5 gallons shy of full. Regardless thank to Caris kindness and help I avoided a surcharge for fuel. Both Cari and the service tech working this Sunday could not have been more kind and helpful.
Dec 21st, 2019