Ocean Moving and Storage

Just reviewed the reviews and see that they haven't changed their ways.  I moved from Georgia to North Las Vegas 3 years ago in January.  I swear my belongings were thrown around by a bunch of drunk monkeys.  Boxes were missing, expensive paintings had their glass broken, furnishings were smashed, and their driver was an insolent SOB who spent all his time on the phone while the 2 weaklings hired to offload were dropping things and tossing things around.  I didn't have time to figure out what boxes were missing because they had yet another delivery in the area.  I'm still finding broken & missing items and, of course, because I packed the items, it's all my fault.  I strongly suggest you hire one of the services that'll put your things into a container so you don't lose anything and they don't get repeatedly moved and restacked.  I've held this grudge for a long time.  If you chose to use them, good luck!
Dec 5th, 2021

I could write a book on how awful my experience was working with this company. Still trying to get missing boxes, filing a claim for broken items. And the worst was the deliver!! It took three men almost 8 hours to load the truck with my furniture and boxes. When my furniture arrived 5 days later there was only THE DRIVER TO UNLOAD! Luckly my strong son-in-law and daugher were there to help. No way could one person unload!
Nov 5th, 2021

If I could give less than one star I would. When I first inquired with this company I was given a quote of $4,000 and once the movers came by the storage unit to pick up our stuff, as soon as they opened the storage unit said that it would be 800 sq. ft. extra which would be $1,700 more. Then, upon loading and signing paperwork, the movers wrote down extra stuff that we didnt even own and was not in the unit. Upon delivery, we were told Thursday morning and the movers did not arrive until Sunday afternoon. When they did finally show up, the driver of the truck said his help had not answered their phone so it would just be him, doing the work of three people. Once everything was unloaded from the truck and into our new house and the mover had left and we paid, we started unboxing our stuff and immediately saw a box that had been marked by both us and the movers as FRAGILE was completely ripped and the contents inside had been destroyed. There were many sentimental things inside completely destroyed. Not only that box but also our book shelf was destroyed as well as a desk my late grandfather had hand built. We called the company and they kept running us in circles and have not responded to our calls or emails. Completely unprofessional. I will be moving my stuff myself next time. Unacceptable. Do not recommend.
Aug 24th, 2021

My neighbor has now been waiting three full months for her stuff to be delivered. They are not returning any of her calls as to where her stuff is and I am very concerned! She had to buy a bed, but has nothing else in her home. She is very uncomfortable and worried, as she should be as to where her stuff is. It seems that they have taken her money and her stuff and disappeared. Do not use this company!
Jul 24th, 2021

They backed into our tree twice then drove away. Apparently the street was blocked by construction vehicles and a neighbor told them they needed to around the other way. In the turning process the driver ignored his helper signaling to stop and backed into the tree. He pulled forward then backed into it again breaking / ripping branches off. I got pictures and info off the truck but they drove away. When I called the company the first lady seemed concerned but had to send my pictures to someone else. When I finally made contact with the next person she told me it was my neighbors faults for telling the driver he had to turn around; but the road was blocked and surely they train for turning around. She also said the owners were out of the country and wouldnt be back for a couple of weeks so she could do nothing about this. When I suggested that at the least the drivers should be instructed to report the incident she said you cant teach a grown man to have manners ... Im sure you know that! Seemed like irresponsible behavior to me even if he was angry about having to reroute. Would never hire them - makes me doubt they would be honorable if furniture or something was damaged that might cost bigger money than a small tree!
Jul 14th, 2021