Joy's Movers, LLC

Alexa Gutschenritter _{on Google}

Mar 7th, 2024

My experience with Joy's Movers was extremely smooth and efficient. From the initial consult with Maria to the unloading at our new house everything was done exactly as described. They packed everything with the proper supplies and moved very fast. I would highly recommend this company to service your moving needs!

Karin Rutherford _{on Google}

Oct 16th, 2023

Great experience with Joys movers - reservation was easy, friendly and professional - the quote was fair and ended up being exactly what I expected the total to be - the movers were respectful to me and my belongings as well as being right on time - an easy and pleasant move! Thank you!!!

Terry Goggin _{on Google}

Sep 20th, 2023

The crew showed up on time and worked like crazy until the job was done. Thank you, Joys Movers!

x x _{on Google}

Jan 26th, 2024

severe damage to several furniture pieces- I have before/after proof (time-stamped), showing the time as occurring DURING the time of the move while on-the-clock. I took video showing the damage occuring live while movers were still on-site.
Management told many lies, before / after the move. Workers did not speak English, yet I was promised they would before I confirmed. There was a lot of communication barrier- they did not follow ANY instructions or written labels on fragile boxes. Threw fragile boxes off top of a 3-story balacony on to the ground, after I told them to stop. Management did nothing to compensate for any damage- refused communication; they fabricated fake evidence trying to claim I had damage before the move. Lawyers told me I have a very strong case.

x _{on Google}

Dec 20th, 2023

-Did not wrap furniture well to protect
-I told the scheduler 3+ times I needed the larger truck, they did have available. They refused; truck was not big enough.
-Left heavier items + furniture I told them several times to move from the start- repeatedly moved light things I told them not to, which filled the truck more than it should have
-1 mover did not understand ANY English
-only option is to pay extra for insurance
-broke many plastic boxes
-stacked WAY to many heavy boxes on their back straps- 3 times+ dropped it!
-broke my $5k glass table + a wheel fell off that is entirely un-fixable according to a repair shop
-chipped a ton of paint / very visible scratches in many places on every furniture piece
-only focused on things I repeatedly asked them to leave for me to handle after. Every few minutes I had to ask them to only take difficult items or packed boxes. Refused to tape any boxes or wrap easy things, even though the company assured me they would do these things I am listing here at no extra cost.
-Threw boxes and fragile items from balcony into a large box to try to take that big box at one time, even though the truck was parked ~15 ft from these stairs.
-Dumped many packed boxes- everything spilled out. They moved these out of the way instead of taking them like I asked, after they told me they could fill the truck with boxes, then do these 2 dressers last.
-gaslit me. Lied and said they didnt cause scratches I SAW them do, dragging things across wood tables. I warned them all my furniture was extremely expensive + repeatedly asked them to do things they refused to do.
They showed picture claiming scratches were already there at the start, to avoid responsibility- you could not even see the marks he referred to, and I watched him take pictures ONLY after they caused damages.
-my parents bought them lunch, yet they still were standing idle a large part of the time, even though I made it clear there were many things I wanted moved that there was still room for. Refused to move easy things I asked them to several times, instead wasting me extra hours by taking lightweight items. They agreed to help my Dad fill a Uhaul HE had to buy that day, but then ran off and hid in their truck.