Chase Bank

Tyler Ellis _{on Google}

Apr 1st, 2024

Terrible customer service. Extremely unprofessional. GHETTO dare I say.

Bunny L (DarkAngel1324) _{on Google}

Mar 5th, 2024

I have never had nearly as many issues with ATM services in my entire life as I have at this specific chase. Good luck ever getting the drive through ATM to actually work.

Kevin Veillard _{on Google}

Dec 12th, 2023

Customer services sucks they make you feel like youre inconveniencing them.

Varun R. _{on Google}

Mar 13th, 2024

I took my mom to this bank on Monday to have some papers notarized. We had an amazing experience here with a teller named Joann (sp). We did not have an appointment, but I'm assuming who was the manager advised that we would have to wait some time to get the papers she had completed because there were two people ahead of us with appointments, but he would see if he could pull someone that could do the same.
This young lady who says she's from N.Y. (which was a shock in itself) was friendly, knowledgeable, and so patient with my 77 year old mother. We were in the bank for quite some time, and she never appeared to rush us or not want to help.
Joann went well above what was expected when my mother told her she lost her password to her online account.
Although she had already wrapped up with us, she turned around, walked back into the office, logged into her computer, and asked my mother to sit down so she could fix that.
We are in a time where customer service no longer exists, even in service industries, and this encounter made me want to open an account.
Joann at Chase Bank on Barrett Pkwy. JOB WELL DONE YOUNG LADY!!!

DAVID HANEY _{on Google}

Dec 19th, 2023

Kena the manager was very unperfetional to khalifa.she had made a small mistake to my money order .due to my reading to her wrong so we had to change it.so she called over the manager kena who just had a bad vibe on her way then starts. Talking in her ear not quite at all and telling her she can not keep having these issues. I felt very uncompterble especially noing it was my fault to her mistake .i tried to say something but she shined me on. Anyways we had to get couple more things done and call her over again and once again with the bad vibe. Then another girl asked for help her vibe tottally changed she was very sweeet an nice to that girl anyways thats what happen look it up 12/23/23 bout 10am that woman needs her bad ma agment re programed for customers an all around vibe for the people working there she need re trained