Hours

Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM

Chamber Rating

3.9 - (431 reviews)
260
55
13
9
94
Read Our 431 Reviews

Chamber Rating

3.9 - (431 reviews)
260
55
13
9
94
  • deme grant


    Apr 1st, 2024

  • HFP7781

    UPDATE - Management took our concerns very serious in seeking resolution, going above & beyond. Not only was our account corrected, our "headace & hardship" was equally noted and addressed. *Like resigning from a job on good terms, if/when we decide to change carriers in the future, we'd openly welcome T-Mobile. ------------------------------------------------------------------- INITIAL - This review is for T-Mobile as a whole. The staff at this location was very pleasant and tired to help out.... Unfortunately, they're restricted in what they can actually do on the financial side - NOTHING! Despite multiple (hours long) calls with T-Mobile, I've been stuck with paying for service after I canceled my account 4 months ago! Every time, while being assured my account was "notated," it was NOT. Be warned T-Mobile is not an honest company and their practices are foul & fraudulent. (As you can see from hundreds of other reviews, I am not cynical. Most businesses are honest and fair, T-Mobile is NOT)
    Mar 15th, 2024

  • Israel Flores

    Great customer service i was able to get my service at a great price ! Ask for johana
    Mar 12th, 2024

  • Luis Medina


    Feb 25th, 2024

  • Sergio Rojas

    The customer service is horrible, they are very rude. Especially the person who calls himself the store manager. They are only interested in you as a customer when they are selling to you. When it comes to solving other issues, they are not very interested!!!!! I do not recommend t-mobile!!! Definitely not a trustworthy company!!
    Feb 20th, 2024

Read Our 431 Reviews

About
T-Mobile

Visit the T-Mobile store in Duluth and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 2161 Pleasant Hill Rd 101 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile?

A The phone number for T-Mobile is: 678-475-9801.


Q Where is T-Mobile located?

A T-Mobile is located at 2161 Pleasant Hill Rd #101, Duluth, Georgia 30096


Q What is the internet address for T-Mobile?

A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-duluth-ga-30096-5843?utm_source=google&utm_medium=lastmile&utm_campaign=5843


Q How big is T-Mobile?

A T-Mobile employs approximately 20+ people.


Q What days are T-Mobile open?

A T-Mobile is open:
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM


Q How is T-Mobile rated?

A T-Mobile has a 3.9 Star Rating from 431 reviewers.

Ratings and Reviews
T-Mobile

Overall Rating

Overall Rating
( 431 Reviews )
260
55
13
9
94
Write a Review

deme grant on Google

image


HFP7781 on Google

image UPDATE -
Management took our concerns very serious in seeking resolution, going above & beyond. Not only was our account corrected, our "headace & hardship" was equally noted and addressed.
*Like resigning from a job on good terms, if/when we decide to change carriers in the future, we'd openly welcome T-Mobile.
-------------------------------------------------------------------
INITIAL -
This review is for T-Mobile as a whole. The staff at this location was very pleasant and tired to help out.... Unfortunately, they're restricted in what they can actually do on the financial side - NOTHING!
Despite multiple (hours long) calls with T-Mobile, I've been stuck with paying for service after I canceled my account 4 months ago! Every time, while being assured my account was "notated," it was NOT. Be warned T-Mobile is not an honest company and their practices are foul & fraudulent.
(As you can see from hundreds of other reviews, I am not cynical. Most businesses are honest and fair, T-Mobile is NOT)

Business Response on Google Mar 11th, 2024
Hello HFP7781 we apologize for your less-than-ideal experience. . I am Laura, the Retai Store Manger. Please email me at [email protected] at your earliest convience so we can chat, I would like to get this issue resolved with your assistance!

Israel Flores on Google

image Great customer service i was able to get my service at a great price ! Ask for johana


Luis Medina on Google

image


Sergio Rojas on Google

image The customer service is horrible, they are very rude. Especially the person who calls himself the store manager. They are only interested in you as a customer when they are selling to you. When it comes to solving other issues, they are not very interested!!!!! I do not recommend t-mobile!!! Definitely not a trustworthy company!!

Business Response on Google Feb 26th, 2024
Hello Sergio Rojas we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

Load More Reviews

Overall Rating

Overall Rating
( 431 Reviews )
260
55
13
9
94

Write a Review

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