Sunglass Hut

Dec 9th, 2023

My husband loves his RL glasses!
Nov 21st, 2023

Bought glasses from their own website online. Then when I went in to collect them, they said the glasses didnt exist and they wont give me a refund. $173 down the drain.
Jun 1st, 2023

This is the second time I have come during open hours and the gate has been shut. I came early this time, still closed. If yall are closed SAY SO so I dont waste my time driving here. I shouldnt have to wait 45 minutes to an hour to get into a store that is advertised as being open. Edit: So I actually spoke with a vendor that is outside of the sunglasses hut and says this is extremely common, a daily occurrence. The employee or employees just sit in the back and keep the gate closed. When the vendor attempts to call the employer it goes straight to voicemail because the employee cuts the vendors calls. Sketchy. Would avoid coming to this location.
May 29th, 2023

I was at the store today and I met a young lady and spoke with her for a couple minutes. In my experience working loss prevention and working as a commission police officer I noticed that this store represents stereotyping people. The experience that you encounter when you enter the store is not one of comfortability. Do I blame the associate? No you don't blame the associate You blame sunglass Hut. Sunglass Hut focuses on people stealing from them more than people browsing and wanting to look at glasses. Everyone that comes in the store who's a customer is a suspect for possible theft. That is not a good feeling whatsoever. I was going to buy some glasses from there but I decided not to after I witnessed some things while I was in the store and the activity by the associate. If you're that worried about people stealing in the store then just close your doors. or here's a better suggestion hire security guard and put them inside the stores. That way at least when people enter your store they know that you have a security guard and the expectation of being watched would be a tacit one.
Jun 26th, 2023