Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Chamber Rating

3.0 - (75 reviews)
32
4
3
4
32

About
Navy Federal Credit Union

Navy Federal Credit Union proudly serves the armed forces, the DoD, veterans and their families through every life stage. Join a credit union that supports the military and understands what it means to serve. Enjoy great rates, discounts and exceptional service through digital banking* or at more than 340 branches worldwide. Our Members Are the Mission. *Message and data rates may apply. Equal Housing Lender. Insured by NCUA.

Contact Info

Products

  • Loans
  • Auto Loans
  • Mortgages
  • Credit Cards
  • Checking
  • Savings

Vidoes

Questions & Answers

Q What is the phone number for Navy Federal Credit Union?

A The phone number for Navy Federal Credit Union is: 888-842-6328.


Q Where is Navy Federal Credit Union located?

A Navy Federal Credit Union is located at 9380 The Landing Dr, Douglasville, Georgia 30135


Q What is the internet address for Navy Federal Credit Union?

A The website (URL) for Navy Federal Credit Union is: https://www.navyfederal.org/branches-atms/locations/usa/ga/douglasville/dga.html


Q What days are Navy Federal Credit Union open?

A Navy Federal Credit Union is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM


Q How is Navy Federal Credit Union rated?

A Navy Federal Credit Union has a 3.0 Star Rating from 75 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Ratings and Reviews
Navy Federal Credit Union

Overall Rating

Overall Rating
( 75 Reviews )
32
4
3
4
32
Write a Review

Corey Warren on Google

image Great branch and always helpful

Business Response on Google Apr 7th, 2024
Hi Corey. We appreciate your kind review and love to hear such great feedback from our members! Thank you for choosing Navy Federal Credit Union!

Nicoele Mitchell on Google

image Always had a great experience here at the Douglasville Branch, today Lucia was extra helpful and patient. Branch manager always so humble and funny. Never had a bad experience with any of the representatives.

Business Response on Google Apr 1st, 2024
Hi Nicoele. We're glad to hear you had a great experience with Lucia and our team. Thank you for sharing your 4-Star review with us!

Mr. Galliano on Google

image Line long as hell . Dont go around lunch , only one teller .

Business Response on Google Feb 27th, 2024
Hi there. Our team appreciates your patience as we work to serve all of our members. We’re working to add additional functionality to our mobile app and digital banking to lessen the need for branch visits.

Trina Johnson on Google

image Every time I come here Im always in and out the customer service is very good and they are always very polite here and helpful thank you for your service

Business Response on Google Feb 15th, 2024
Hello Trina. Thank you for sharing your 5-star review with us! We're so pleased to have you as part of the Navy Federal family!

Jenny Green (Pun'kin) on Google

image For this place to be so busy all the time you would have thought they would have anticipated this with it being the only branch in the area and picked a better location with parking available. The spot across the street which is now delta credit union would have worked. They are never busy yet have ample parking.
What made me come here for this is Saturday they did not open the inside and kept telling people to come back. They gave no explanation so myself and several others made multiple trips up here just to kept being told to come back. It would have saved many people time and frustration by just saying the branch was closed on the inside for the entire day. To me that is poor management when you have 10 or more members at a time in the ATM room looking at employees sitting on table tops drinking coffee just staring. If management was not going to offer any explanations WHY keep your employees visible to people who were getting upset about being ignored.

Business Response on Google Feb 6th, 2024
Hi Jenny. We hold our team to high standards and we're sorry we did not meet your expectations.

Load More Reviews

Overall Rating

Overall Rating
( 75 Reviews )
32
4
3
4
32

Write a Review

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