Verizon

This place is absolutely miserable They dont know what the hell theyre doing either. Dont let them mess up your phone. Customer service sucks.
Mar 13th, 2024

Waited half an hour for associate who claimed my visit to finish with another transaction - he stopped multiple others from taking over. Returned for something else a few weeks later, no holiday hours posted but store still closed half an hour after due to open. I normally insist on corporate Verizon as opposed to authorized sellers for service quality, but this one is rough. Update: funny that the reply welcomed me to come back. I had to go back earlier the same day of the reply to deliver a trade-in phone. Again, store was still shuttered long after scheduled to open. Once I was able to go in, I waited close to an hour while an employee nonchalantly stared at a frozen screen while trying to wipe the device, eventually ended up troubleshooting and correcting the issue myself because he was doing nothing. I tried to discreetly hint about the delay by apologizing for occupying his time - his response? "It's been crazy here lately, I don't mind the break".
Jan 5th, 2024

Evan was great! Very knowledgeable and patient, helped my husband and I find the best options for us quickly and was able to explain things thoroughly while still being patient and not make us feel rushed even though it was a busy time right before Christmas.
Jan 3rd, 2024

Dec 23rd, 2023

Good folks working at this location. Definitely worth the drive even if there's a closer store.
Dec 13th, 2023