Penske Truck Rental

Horrible place to news not organized at all the manager Angel gave us wrong information with reservations through Home Depot
Sep 16th, 2023

Helped me get all my stuff back from one county to another county
Jul 6th, 2023

I made my reservation online first, and I spent less than 20 minutes to get the truck I was promised. Manager spoke 2-3 languages and was extremely efficient. Today I returned my truck, and I was charged fairly. Excellent experience and the 2,5 stars this location has are not making them Justice. Thanks!
May 8th, 2023

DO NOT BOTHER TRYING TO RENT FROM THEM!!! I would give negative stars if I could. Morning of our move we called and they said oh we don't have any trucks we can't fulfill your reservation. No help nothing. COMPLETELY HORRIBLE THING TO DO TO PEOPLE TRYING TO HELP SOMEONE IN NEED.
Aug 31st, 2022

This is an absolutely horrible penske location! Avoid this location because they will cost you time and money! The customer service team isn't knowledgeable on the rental process and couldn't even operate the computer system, had no sense of urgency, and to add injury to insult they simply do not care about providing even a modest level of customer service. The experience caused me to lose a day in travel and cost me addition money due to erroneous charges that they ensured me would not occur. This isn't a case of them being fraudulent but simply grossly incompetent. In addition, they can't even explain their actions, they just point to Penske corporate and say that they did it. After contacting Penske corporate for assistance, they weren't much help either. Just rent a truck elsewhere and save yourself the extreme hassle.
Jul 30th, 2022