U-Haul Moving & Storage at Clairmont Rd

Kona Lisa Mahu _{on Google}

Mar 1st, 2024

My favorite U-Haul always. Definitely professional, well stocked, friendly, and efficient. Thanks!

Beth Fernandez _{on Google}

Jan 28th, 2024

The young man working there went above and beyond to help us as we were last minute looking for a UHaul on a Saturday, end of month. He was extremely helpful. Thank you.

Stan Mayhew _{on Google}

Dec 4th, 2023

The U haul App. and website isn't vey useful. First used your website to find the trailer I needed and a location near me that said they had one available for whenI need it.. then I booked it. got a conformation for it at that location. then installed the app. then got a text telling that location doesn't have that trailer. SO I went back online to find a location that does have one. The original location I booked kept coming up saying it was available. So then I called and no they don't have it. Only took me the costumer 45 mins to find one. went to the website installed your app made 4 phone calls and received about 6 text before I was able to talk to someone and Find a trailer.

tam tam _{on Google}

Nov 23rd, 2023

Was charged $30 extra for 6 gallons of gas AFTER only driving 14 miles AND putting gas into the truck before returning it. This was due to an inaccurate reading of gas prior to leaving the facility. I spoke to the manager Fadia and told her the gas reading they were stating it was at prior was inaccurate. She stated she could not assist me because I was supposed to do a precheck before I left the facility. I expressed to her I didnt know anything about a pre check before I left and no one explained that to me, and I didnt notice the text until later. She was absolutely no help, stating everyone who works here at this location tells customers about the precheck every single time which is completely unreasonable and unrealistic. She had terrible customer service, she didnt even want to acknowledge the accused amount of gas shortage and the amount of mileage I drove on top of putting gas in the truck didnt add up. I requested a supervisor contact information or for a supervisor to contact me and she refused to help me, stating I will have to call 1800uhaul number to put in a complaint and request contact through them. Extremely disappointed in service and feel taken advantage of.