U-Haul Moving & Storage at Watson Blvd

Sadae Whitfield _{on Google}

Oct 27th, 2022

Please be AWARE. When they ask for your card please DO NOT give it to them. I just found out they took 192.28 off my card on 9/12/2022 at 1:04pm I never used their service this day tonight 9/29/2022 around 8:00 they tried to take 1291.75 off my card. Navy federal alerted me to advised me that my card had been used. Please me AWARE! The two women sit to the front are the ones I gave my card to for purchase in back July inwhich I have my receipts and etc of proof I paid for the rental. I don't owe anything. Two months later ( September)they stole money off my card and today they went for a larger amount just because they got away with it two week ago.

Alissa B. _{on Yelp}

Oct 15th, 2022

Uhaul seriously needs to fix the way they do reservations!! The last 3x I've rented a truck it's taken FOREVER to pick it up and I made a reservation each time!!  At this location Sam is the best!!!  She knows this place like the back of her hand so she does make the experience better. However to do everything ahead online and still have it take over an hour to get the truck is crazy!!  Not to mention I used a neighborhood dealer for the 2nd move--because I had to put my stuff and storage and move again a week later and I tried to sign up for the online check in but the online check in is completely non-existent if you don't tell the dealer than I'm coming!!  Thank goodness the very helpful lady was there and thank goodness I showed up earlier than I was planning because otherwise she said I would have been out of luck--the keys wouldn't have been available!  When people are moving, this is just an additional headache that we do NOT want!!  So I don't have complaints about the people--they are great!!!

Sean Gadsden _{on Google}

Sep 23rd, 2022

Would be great if they followed their store hours. Got there at 6:20 and the store is closed even though hours say they're open until 7pm.

JaTara Chambers _{on Google}

Apr 9th, 2022

I gave them one star because there wasnt an option for NO STARS. The owner and the employees are extremely RUDE and UNPROFESSIONAL! I moved out of my storage unit on 3/31 but was billed again for April. I tried calling but was hung up on & put on hold multiple times. Even the nice customer service rep couldnt reach the store. I thought the OWNER would apologize and thank me for spending $100 for the last SIX months but instead she acted just like her RUDE & UNPROFESSIONAL employees! I will NEVER visit this location again & I just called corporate. The older guy outside should find a different location to work at because hes too nice to be there.

Victoria Childress _{on Google}

Jul 19th, 2022

I scheduled to get a hitch installed while i was visiting family in the area. This company allowed the hitch i had ordered to be taken off the shelf by another person the day before i was to have my hitch installed. When i went in, the assistant manager melissa who told me what "happened" said it had been rushed ordered. Got a call to have hitch installed the monday after only to find out it hadnt even arrived but they scheduled the install anyways.. when i called to ask again this same person claimed they had no idea about the situation even though they were the one who told me what happened. I asked for a refund and all they did was "cancel the prder. They didnt refund a single dime.then their office would not answer the phone until today. Awful service.